Payments Operations Leader — Scale, Automate & Govern

WorxInvest; Antwerpen; Hybride; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Company car

Meal vouchers

Insurance plan

Résumé du poste

WorxInvest's HR Pay Solutions team is seeking a Business Operations Manager to oversee payment operations, reconciliation and service delivery across Europe. You combine hands-on leadership with strategic direction and help professionalize our PayOps organization while ensuring reliable, compliant processes.

You will build a scalable operations function, own KPIs, align business, IT and partners, strengthen resilience and governance, and drive continuous improvement through automation and

Qualifications

• Master's degree in Business Administration, Economics, or a related field.
• Experience in transactional or regulated environments.
• Knowledge of payment operations, reconciliation, incident management and process improvement.
• Experience with KPI management and operational governance.
• Strong Dutch and English communication, written and spoken.

Responsabilités

• Lead payment operations, service delivery and continuous improvement.
• Drive process improvements, automation and operational excellence.
• Build and lead a scalable Business Operations organization.
• Own operational priorities and align IT and external partners.
• Oversee service levels, KPIs and customer-focused service delivery.
• Strengthen operational resilience, compliance and governance.

Connaissances

Operations management

KPI management

Stakeholder management

Process improvement

Team leadership

Dutch & English communication

Formation

Master's degree

Outils

Payment systems

Regulatory tools

Description du poste

WorxInvest's HR Pay Solutions team is seeking a Business Operations Manager to oversee payment operations, reconciliation and service delivery across Europe. You combine hands-on leadership with strategic direction and help professionalize our PayOps organization while ensuring reliable, compliant processes.

You will build a scalable operations function, own KPIs, align business, IT and partners, strengthen resilience and governance, and drive continuous improvement through automation and