Oracle EBS Financials SME (12.2) – L3 Support Contract

Brevco Services; Eigenbrakel; Remote; EUR 75,000 - 110,000; Part time

Job summary

NCIA in Belgium is seeking an Oracle Applications Functional SME for Financials to provide 2nd/3rd line support for Oracle E-Business Suite Financials and Purchasing. You will work on GL, AP, AR, Cash Management and related modules.

The role requires strong problem-solving, documentation, and English proficiency with the ability to train users and contribute to a knowledge base. This is a contract assignment based in Belgium with on-site presence in Braine-l’Alleud.

Qualifications

• Demonstrating a 24 months sustained period of performance on the previous 2 most recent assignments.
• Detailed knowledge of and experience with all Oracle E-Business Suite Release 12.2.X Financials and Purchasing applications, including but not limited to GL, AP, AR, Cash Management and Sub-Ledger Accounting.
• Strong understanding of E-Business Tax, Purchasing, and Fixed Assets business flows and setups with implications at General Ledger level.
• Experience with budget accounting, encumbrance accounting, accrual accounting, and Public Sector accounting processes.
• Ability to perform reconciliation, consolidation, and revaluation.
• Understanding month-end and year-end processes of sub-ledgers and General Ledger.
• Experience with finance reporting and development of reports.
• Bank reconciliation processes and electronic banking formats.
• Finance approval workflows across AP, Purchasing, GL.
• Travel claim related processes and tools.
• Strong analytical, problem-solving, and organizational skills.
• SQL knowledge.
• Configuration management/versioning procedures and tools.
• Understanding ITIL 4 and BMC Remedy ITSM.
• Ability to document processes and train users on tools and best practices.
• Support services effectiveness and timely assistance.
• Proficiency in English and customer service orientation.

Responsibilities

• Functional support for Oracle E-Business Suite and related applications for projects and in-service support.
• Logging and tracking incidents; ensure tickets updated and resolved per service levels.
• Provide 2nd and 3rd line support; investigate, resolve incidents, and communicate solutions.
• Contribute to gathering, analysis, setup, design and documentation of new requirements and change requests.
• Develop and review documentation such as requirements, definitions, and technical design documents.
• Provide time estimates for development and implementation of new requirements.
• Ensure full lifecycle tests of change requests before user acceptance testing.
• Participate in relevant projects and service operations across service lines.
• Attend job-related conferences and trainings to stay updated.
• Escalate complex issues to vendor support and monitor resolution and user satisfaction.
• Create and maintain a knowledge base; share best practices with the team.
• Provide guidance and training on best practices for using Oracle EBS; promote self-service tools.
• Communicate effectively with users; collaborate with IT to improve service delivery.
• Provide briefings and presentations.
• Work as part of a team as a Functional Level 3 support engineer for NBAC.
• Participate in daily status updates and planning meetings in office or via conference calls.

Skills

SQL knowledge

Analytical skills

Problem solving

Organizational skills

Tools

Oracle E-Business Suite

BMC Remedy ITSM

Version control tools

Job description

NCIA in Belgium is seeking an Oracle Applications Functional SME for Financials to provide 2nd/3rd line support for Oracle E-Business Suite Financials and Purchasing. You will work on GL, AP, AR, Cash Management and related modules.

The role requires strong problem-solving, documentation, and English proficiency with the ability to train users and contribute to a knowledge base. This is a contract assignment based in Belgium with on-site presence in Braine-l’Alleud.