Onsite NATO IT Service Delivery Engineer

Spektrum; Henegouwen; On-site; EUR 70,000 - 100,000; Full time

Job summary

Spektrum in Belgium is seeking an experienced system engineer to support NATO NC3 environment. You will respond to tickets, install and maintain JSSC services, and work onsite to ensure security and reliability of classified networks.

The role requires 5+ years in Level 2/3 support, strong Windows/Linux administration, and hands-on scripting with PowerShell or Python; you may participate in outages, testing, and coordination with NATO teams.

Qualifications

• Minimum 5 years in Level 2/3 support in multinational or military environments.
• Experience with Windows Server and Active Directory administration.
• Proficient in TCP/IP, OSI, Firewalls, and security principles.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Respond to, document, categorize and solve tickets; onsite work with occasional offsite tasks.
• Participate in daily stand-ups, planning activities and workshops.
• Resolve Level 2/3 tickets for JSSC services (Intel-FS, ANB, Release Server, CoreGIS, etc.).
• Install, monitor, and support ISR software updates, coordinate outages.
• Provide SME support for JSSC applications to users and COIs.
• Engage in User Acceptance Testing for software releases and change requests.
• Participate in NRF/ARF/Enterprise CABs for new releases and verifications.
• Maintain NATO Software Factory infrastructure, user rights management, and software updates.
• Interface between JSSC applications and interoperable FASes from other Business Areas.
• Provide on-call support with flexible 8 hrs/5 days shifts.

Skills

Windows Server Administration

Active Directory Administration

Networking

Linux Administration

Virtualization

Powershell scripting

Python

Security principles

Education

Bachelor's degree in Computer Science or equivalent

Tools

VMware

Ansible

Azure DevOps

Job description

Spektrum in Belgium is seeking an experienced system engineer to support NATO NC3 environment. You will respond to tickets, install and maintain JSSC services, and work onsite to ensure security and reliability of classified networks.

The role requires 5+ years in Level 2/3 support, strong Windows/Linux administration, and hands-on scripting with PowerShell or Python; you may participate in outages, testing, and coordination with NATO teams.