Onsite Clinical IT Helpdesk & Logistics Coordinator

Stefanini, Inc; Belgique; À distance; EUR 33 000 - 38 000; Plein temps

Avantages offerts par ce poste

Personalized learning journeys

International work environment

LinkedIn Learning access

Employee Assistance Program (EAP)

Résumé du poste

Stefanini, Inc. is seeking an energetic Helpdesk Supporter for a 6-month project, onsite at our Zaventem office in Belgium. You will prepare and install IT equipment for clinical studies, working with global operational teams, vendors, and clients.

Responsibilities include provisioning, logistics, vendor management, and documentation, while maintaining SOPs and project standards. This role requires strong communication and cross-functional collaboration, with a customer-focused approach.

Qualifications

• Experience in logistics and telecommunications.
• Strong time management and interpersonal skills.
• Experience with global project rollouts.
• Familiarity with cross-functional project management and IT applications.
• Effective communication with senior management and direct reports.

Responsabilités

• Oversee client project provisioning and logistics.
• Assess mobile computing needs for clinical systems.
• Provide procurement support and manage vendor relationships.
• Evaluate shipping options and handle documentation.
• Communicate project status and manage resources.
• Create and update project work plans.
• Ensure compliance with SOPs and project standards.
• Identify and resolve provisioning issues.
• Collaborate with cross-functional teams.
• Assist in project design, testing, and documentation.
• Mentor staff and support business development efforts.
• Perform additional duties as assigned.

Connaissances

Logistics coordination

Vendor management

Project collaboration

Mobile computing

Description du poste

Stefanini, Inc. is seeking an energetic Helpdesk Supporter for a 6-month project, onsite at our Zaventem office in Belgium. You will prepare and install IT equipment for clinical studies, working with global operational teams, vendors, and clients.

Responsibilities include provisioning, logistics, vendor management, and documentation, while maintaining SOPs and project standards. This role requires strong communication and cross-functional collaboration, with a customer-focused approach.