Ocean Export Specialist

Crane Worldwide Logistics LLC; Brussel Hoofdstad; On-site; EUR 45,000 - 60,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking an Ocean Export Specialist to coordinate, route, and monitor international shipments from pick-up to delivery from its Antwerp base. The role requires 3 years of ocean freight export experience, fluent Dutch and English, and strong communication skills.

You will prepare export documents, manage customs clearance, and ensure accurate billing. Collaboration with clients and other branches is essential to maintain top service levels.

Qualifications

• 3 years experience in Ocean freight export.
• Confident, innovative, energetic, motivated and flexible.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Fluent level of Dutch and English, both written and spoken.
• Good knowledge of Microsoft Office.

Responsibilities

• Coordinate, route, rate, and monitor international shipments (ocean export) from pick-up through delivery.
• Prepare documents for export and customs clearance.
• Track and trace cargo to ensure proper movement and delivery.
• Ensure accurate billing and cost information in the transport management system.
• Communicate with customers regarding disposition of freight (tracking, routing, dispatching, rate quotations).
• Coordinate with other branches and agents to ensure customer satisfaction.
• Seek profitable shipment modes while meeting customer requirements.
• Adhere to daily KPI targets.

Skills

Ocean freight export

Dutch language

English language

Microsoft Office

Tools

Microsoft Office

Job description

Description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Ocean Export Specialist will be responsible for the coordination, routing, rating, monitoring of international shipments (ocean export) from pick-up through to delivery.

This role will be based in Antwerp.

Essential Job Functions:

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.

• Prepares documents necessary to complete export, and customs clearance process.

• Track and trace cargo as necessary to insure proper movement and delivery.

• Proper and correct billing and cost information populated in the global transport management system for accurate invoicing and job costing.

• Communicate with customers regarding disposition of Freight (i.e., tracking & tracing, routing & dispatching, and rate quotations).

• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.

• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.

• Daily KPI adherence.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment.

• Vision abilities required by this job include close vision and the ability to adjust focus.

• Job may require extended sitting or standing, use of standard office equipment.

Experience Required:

• 3 years experience in Ocean freight export

• Confident in closing, innovative, energetic, motivated and flexible.

• Strong communication and customer service skills.

• Excellent organizational skills and attention to detail.

• Fluent level of Dutch and English, both written and spoken

• Good knowledge of Microsoft Office.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components

• Sitting for extended periods of time.

• Vision abilities required by this job include close vision and the ability to adjust focus.

Cerfications and Licenses:

• Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

Where recruitment support is required, we will engage trusted partners through a formal written agreement.

We appreciate your cooperation in respecting this policy.