Ocean Freight Forwarder

DP World; Antwerpen; Sur place; EUR 42 000 - 65 000; Plein temps

Résumé du poste

DP World in Antwerp seeks an Ocean Freight Forwarder to coordinate international shipments and liaise with customers and service providers to ensure timely, compliant deliveries.

You will manage end-to-end freight forwarding activities, review documentation, monitor progress, and support continuous improvement in service quality and cost efficiency.

Qualifications

• Experience in freight forwarding, logistics, or a related field.
• Knowledge of international trade regulations, Incoterms, and shipping documentation.
• Strong organizational and communication skills with the ability to manage multiple priorities.

Responsabilités

• Coordinate ocean freight shipments and arrange transportation via sea, road, and rail.
• Manage shipment bookings and collaborate with carriers, lines, trucking, and customs brokers.
• Prepare and maintain import/export documentation for customs clearance.
• Monitor shipment progress and provide customers with updates and support.
• Build and maintain customer relationships and resolve inquiries.
• Support supply chain efficiency by coordinating with suppliers and distributors.
• Negotiate spot rates with carriers and vendors to support pricing and performance.
• Identify and mitigate risks related to transportation or cargo.
• Use freight forwarding systems and tracking platforms to ensure visibility and accuracy.
• Contribute to continuous improvement in service quality and cost effectiveness.

Connaissances

Freight forwarding

Logistics coordination

Incoterms knowledge

Customer relationship management

Problem solving

Outils

Freight management systems

Microsoft Office

Description du poste

About the role

At DP World, we keep global trade moving by connecting businesses, markets, and opportunities. As an Ocean Freight Forwarder, you will play an important role in coordinating international and domestic shipments, ensuring that goods move efficiently, compliantly, and on time. Working as part of a collaborative logistics team in Antwerp, you will manage end-to-end freight forwarding activities, liaise with customers and service providers, and contribute to delivering reliable supply chain solutions. Your work will directly support customer success, operational excellence, and the continued growth of our logistics services.

How You Will Contribute

• Coordinate ocean freight shipments and arrange transportation solutions through sea, road, and rail networks based on customer requirements.
• Manage shipment bookings and collaborate with carriers, shipping lines, trucking companies, customs brokers, and other logistics partners.
• Prepare, review, and maintain accurate import/export documentation to support smooth customs clearance and regulatory compliance.
• Monitor shipment progress and proactively provide customers with updates, guidance, and support throughout the transportation process.
• Build and maintain strong customer relationships by responding to inquiries, resolving issues, and identifying practical solutions.
• Support supply chain efficiency by coordinating activities with suppliers, manufacturers, distributors, and other stakeholders.
• Negotiate spot rates with carriers and vendors to support competitive pricing and operational performance.
• Identify potential transportation, compliance, or cargo-related risks and contribute to effective mitigation measures.
• Utilize freight forwarding systems, tracking platforms, and digital tools to ensure visibility, accuracy, and efficient shipment management.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance service quality, efficiency, and cost effectiveness.

What You Will Bring

• Experience in freight forwarding, logistics, supply chain operations, or a related field.
• Knowledge of international trade regulations, customs procedures, Incoterms, and shipping documentation requirements.
• Strong organizational, communication, and problem-solving skills, with the ability to manage multiple priorities effectively.
• Proficiency in freight management systems, Microsoft Office applications, and other relevant digital tools.
• Fluency in English; knowledge of Dutch is considered an advantage.