Ocean Export Agent

Expeditors; Antwerpen; On-site; EUR 29,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Stock purchase plan

Training & development

Growth opportunities

Job summary

Expeditors in Belgium is seeking an Ocean Export Lead Agent to ensure timely movement of freight and accurate data handling within the Ocean Export Department. You will work under the Ocean Export Lead, Supervisor and Manager to deliver exceptional customer service.

The role requires 2-3 years in export operations, fluency in English and Dutch, and strong organization. We offer growth opportunities, training, and a supportive team in a global logistics network.

Qualifications

• 2–3 years of experience in export operation.
• Understanding of ocean documentation process is a plus.
• Effective interpersonal and concise communication skills.
• Pro-active, strong organizational abilities.
• Fluent in English and Dutch; living in Belgium.

Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external
• Understand department process flow and look for best practices to improve efficiency
• Ensure all customers SOPs are in place and updated in the DLSOPs
• Overseas communications and timely responses to emails and requests
• Escalation of problems to Management when necessary

Skills

Interpersonal skills

Organizational skills

Excel

Word

Hazardous Materials cert

English/Dutch fluency

Belgian resident

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties And Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Export Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Qualifications

• 2 - 3 years of experience in export operation
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English/Dutch
• Living in Belgium

Reporting Structure

• Ocean Export Lead Agent, Supervisor and Manager

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company