Night Auditor H/F/X

THE GREEN SQUARE; Sint-Joost-ten-Node; Sur place; EUR 17 000 - 25 000; Temps partiel

Résumé du poste

The Liman Hotel is seeking a Night Auditor to manage front desk operations during the night shift, ensure service quality and hotel safety, and handle reservations and cash reconciliations.

The ideal candidate speaks English and French, with Dutch an advantage, and has experience with Opera, Micros and MS Office. The role is a fixed-term contract for 3 months with two nights per week, on-site at the hotel.

Qualifications

• Night auditor with front desk experience and ability to work overnights.
• Languages: English and French; Dutch is a plus.
• Knowledge of Opera/Opera Cloud, Micros and MS Office.
• Neat, professional appearance and strong customer service.
• Excellent written and verbal communication, organized with attention to detail.
• Ability to stay calm under pressure and be flexible with tasks.
• First experience as Night Auditor.

Responsabilités

• Welcoming and checking in/out guests, handling walk-ins and reservations.
• Answering phone, processing inquiries by telephone and email.
• Closing the day in the system and related administration.
• Maintaining guest safety and performing night audit and reports.
• Reconciling accounts and balancing cash drawers.
• Serving guests with room service and ensuring lobby cleanliness.
• Conducting duty rounds and generating night reports.

Connaissances

Customer service

Communication

Organization

Problem solving

Team player

Calm under pressure

Flexibility

Formation

First experience as Night Auditor

Outils

Opera/Opera Cloud

Micros

Microsoft Office

Description du poste

Night Auditor (Copy)

The Liman Hotel

[phone]

Contract: Fixed-term contract (3 months, renewable)
Schedule: 2 nights per week approximately
Status: Flexi-job strongly preferred

As a Night Auditor, you are responsible for the front desk during the night and ensure both service quality and the safety of the property.

Duties and responsibilities :

• Welcoming and checking in and out of guests
• Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
• Solving problems and complaints
• Answering the phone
• Closing the day in the system and the associated administration
• Ensuring the safety of all guests
• Doing duty rounds
• Conducting the night audit run
• Generating the night reports
• Reconciling accounts
• Preparing financial reports
• Balancing cash drawers
• Serving guests who order room service
• Cleanliness of the lobby and surrounding areas

Profil

The candidate must possess the following qualifications and skills:

• Languages: English, French - Dutch would be a serious advantage
• Knowledge of Opera/Opera Cloud, Micros and Microsoft Office
• Neat and professional appearance
• High-quality customer service, smiling and welcoming
• Excellent written and verbal communication skills
• Organized and great attention to detail
• Ability to solve problems and take initiative
• Team spirit, friendly
• Ability to remain calm and polite under pressure
• Flexibility in tasks and schedule
• First experience as Night Auditor

Type: Front Office

Function in the Company: Front Office Manager

THE GREEN SQUARE