Multilingual IT Service Desk Engineer | Windows, O365 & ITSM

Sentior, Ltd.; West-Vlaanderen; Remote; EUR 33,000 - 45,000; Full time

Job summary

Sentior, Ltd. is seeking a Service Desk Engineer to be the first point of contact for IT-related issues in Brugge. You will deliver technical support to end users, resolve incidents, and ensure continuous operation of IT systems and services.

Responsibilities include logging incidents, supporting onboarding/offboarding, and maintaining documentation while adhering to IT policies and security standards. English, Dutch and French fluency is required for this role.

Qualifications

• Degree or cert in IT, CS or related field.
• Minimum 3 years in a service desk or IT support role.
• Fluent in English, Dutch and French.

Responsibilities

• Provide first- and second-line IT support for hardware, software, and network issues.
• Log, track, and resolve incidents and service requests using a ticketing system.
• Troubleshoot Windows, Microsoft 365, VPN, printers, and mobile devices.

Skills

Windows OS

Microsoft 365

Active Directory

ITSM tools

ServiceNow

Jira

English language

Dutch language

French language

Technical support

Education

IT degree or related certification

Tools

ServiceNow

Jira

VPN

Job description

Sentior, Ltd. is seeking a Service Desk Engineer to be the first point of contact for IT-related issues in Brugge. You will deliver technical support to end users, resolve incidents, and ensure continuous operation of IT systems and services.

Responsibilities include logging incidents, supporting onboarding/offboarding, and maintaining documentation while adhering to IT policies and security standards. English, Dutch and French fluency is required for this role.