Management Assistant h/f/x

UNIQUE; Sint-Gillis-bij-Dendermonde; Sur place; EUR 26 000 - 38 000; Plein temps

Résumé du poste

UNIQUE in Belgium is seeking a versatile office and sales support professional. You will handle front-desk tasks, expense reports, mail, supplies, and meeting-room coordination, while also aiding the sales team with daily tasks and seasonal relief.

This role involves supporting customers during peak seasons, assisting with order management, preparing quotes, organizing travel for Area Managers, and coordinating market research calls. Strong organizational and communication skills are essential.

Responsabilités

• Office management: visitors reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices.
• General customer service support during peak season.
• Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders.
• Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July).
• Marketing support during trade shows.
• Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals).
• Follow up with Area Managers to make sure action item deadlines are observed.
• Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations.
• Communicate with sales team about validated prospects and their needs.
• Support the sales team with collection calls.

Description du poste

Your mission:

• Office management: visitors' reception, expense reports, mail handling, management of the office supplies, management of the meeting rooms, organization of meetings and trade shows, invoices...
• Sales & Customer service support:
  • General customer service support during peak season
  • Take off work from customer service representatives to allow them to take care of most of the order management of regular and recurring unit orders
  • Assist the sales team with any support work such as: calling customers monthly to check their needs with them for the rolling forecast, proactively following up in writing on smaller quotes (during peak season from March to July)
  • Marketing support during trade shows
  • Organize sales trips/shows for Area Managers (logistics and visit appointments, hotels, flights, car rentals)
  • Follow up with Area Managers to make sure action item deadlines are observed
  • Handle market surveys by phone and analyze the answers and report the conclusion and /or recommendations
  • Communicate with sales team about validated prospects and their needs
  • Support the sales team with collection calls