Luxury Digital Client Advisor (Polish/German) | Hybrid

Louis Vuitton; Brussel; Hybride; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Group insurance with pension, life & 


Disability coverage

Hybrid work 2 days/week from home

Work from abroad up to 15 days/year

13th month Warrants

Meal vouchers €8 net/day

SNCB train cost fully covered

Transport reimbursement

Résumé du poste

Louis Vuitton Services Europe in Brussels seeks a Client Advisor to deliver best-in-class service, listening to client needs and offering personalized advice with professionalism. You will meet KPIs and sales targets while supporting clients across markets in a hybrid setup.

Requirements include fluent Polish and German, strong sales storytelling, and a customer-first mindset. Experience with CRM systems and Microsoft Office is preferred. Flexible with shifts, including evenings and weekends.

Qualifications

• Fluent communication in Polish and German, written and spoken.
• Strong sales storytelling and customer-focused approach.
• Ability to manage multiple tasks with time discipline.

Responsabilités

• Deliver inbound customer service via phone, email, and digital channels.
• Advise clients with personalized recommendations and solutions.
• Build relationships to maximise client satisfaction and retention.
• Collaborate cross-functionally to resolve issues and improve experience.

Connaissances

Polish language skills

German language skills

Sales storytelling

Customer-first mindset

Team player

Attention to detail

Time management

Outils

Microsoft Office

CRM software

Salesforce

Description du poste

Louis Vuitton Services Europe in Brussels seeks a Client Advisor to deliver best-in-class service, listening to client needs and offering personalized advice with professionalism. You will meet KPIs and sales targets while supporting clients across markets in a hybrid setup.

Requirements include fluent Polish and German, strong sales storytelling, and a customer-first mindset. Experience with CRM systems and Microsoft Office is preferred. Flexible with shifts, including evenings and weekends.