Bilingual Polish & German Client Advisor - Luxury Service

Louis Vuitton; Brussel; Sur place; EUR 30 000 - 42 000; Plein temps

Résumé du poste

Louis Vuitton Services Europe in Brussels is seeking a Client Advisor to deliver best-in-class service by listening to clients' needs and offering personalized assistance with professionalism and meticulous attention to detail. The role includes meeting KPIs and commercial targets.

You will handle inbound inquiries via phone, email, and digital channels for the German and Polish markets, build strong client relationships, and collaborate with other departments to ensure issue resolution and high

Qualifications

• Excellent communication skills in Polish, German & English (written and spoken).
• Strong sales and storytelling abilities with a customer-first mindset.
• Experience with CRM tools and luxury retail environment is a plus.

Responsabilités

• Deliver inbound customer service via phone, email, and digital channels for German and Polish markets.
• Build and maintain relationships, understand client preferences, and provide personalized recommendations.
• Collaborate with other departments to resolve issues and ensure client retention and high service standards.

Connaissances

Polish

German

English

Sales skills

Storytelling

CRM software

Outils

Salesforce

Description du poste

Louis Vuitton Services Europe in Brussels is seeking a Client Advisor to deliver best-in-class service by listening to clients' needs and offering personalized assistance with professionalism and meticulous attention to detail. The role includes meeting KPIs and commercial targets.

You will handle inbound inquiries via phone, email, and digital channels for the German and Polish markets, build strong client relationships, and collaborate with other departments to ensure issue resolution and high