Luxury Client Advisor — Hybrid, High-Touch Service & Sales

LVMH Group; Brussel Hoofdstad; Hybrid; EUR 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

Private health insurance

Group pension and life insurance

Hybrid working: 2 days/week from home

Up to 15 days/year abroad

Meal vouchers €8 net/day

Fully covered SNCB train cost

Transportation reimbursement

Zusammenfassung

Louis Vuitton Services Europe in Brussels is seeking a Client Advisor to deliver best-in-class client service by listening to each client’s needs, advising with utmost professionalism, and performing with attention to detail. The role includes meeting KPIs and commercial targets in a luxury retail environment.

Fluency in English is essential; additional languages (Finnish, Swedish, Danish) are a strong advantage.

Qualifikationen

• Excellent communication in English, both written and verbal.
• Strong sales and storytelling capabilities.
• Customer-first mindset with strong interpersonal skills.

Aufgaben

• Deliver inbound customer service via phone, email, and digital channels with a sales-driven approach.
• Advise and assist clients across markets with personalized recommendations.
• Build and maintain relationships by understanding preferences and proactively meeting needs.
• Take ownership of customer concerns and resolve issues while upholding high service standards.
• Ensure accurate information in the system and follow-up in relevant databases.

Kenntnisse

Excellent communication

Sales skills

Customer-first mindset

Team player

Detail-oriented

Multi-tasking

Punctuality

Shift flexibility

MS Office

CRM (Salesforce)

Tools

Microsoft Office

CRM software

Salesforce

Jobbeschreibung

Louis Vuitton Services Europe in Brussels is seeking a Client Advisor to deliver best-in-class client service by listening to each client’s needs, advising with utmost professionalism, and performing with attention to detail. The role includes meeting KPIs and commercial targets in a luxury retail environment.

Fluency in English is essential; additional languages (Finnish, Swedish, Danish) are a strong advantage.