Luxury Client Advisor – CH Carolina Herrera (Dutch Speaker)

CH Carolina Herrera; Antwerpen; Sur place; EUR 22 000 - 32 000; Plein temps

Résumé du poste

CH Carolina Herrera in Antwerp is seeking a Sales Associate to join our luxury boutique team. You will deliver outstanding customer experiences, uphold brand standards, and support daily store operations in a fast-paced, international environment.

Responsibilities include building client relationships, achieving personal sales targets, assisting with merchandising, processing transactions, and maintaining store presentation.

Qualifications

• Minimum 1 year experience in fashion retail luxury stores.
• Passion for fashion.
• Orientation to results and the clients satisfaction.
• Excellent communication and negotiation skills.

Responsabilités

• Providing excellent customer service following the company customer experience protocol
• Maintaining and developing the store Client book (sales after care)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Connaissances

Customer service

Communication

Negotiation

Results oriented

Client satisfaction

Description du poste

We are currently looking for a Sales Associate to join our store in Antwerp!

CH Carolina Herrera is House of Herrera’s luxury lifestyle brand. As one of the most prominent projects in the industry, CH Carolina Herrera’s immediate success was backed by Venezuelan designer Carolina Herrera’s career as a global icon in luxury and timeless elegance.

Featuring accessories, women’s, men’s and children’s collections, the brand rapidly established itself with more than 400 stores in Europe, the Americas, Middle East and Asia.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

Responsibilities

:

• - Providing excellent customer service following the company customer experience protocol


• -Maintaining and developing the store Client book (sales after care)


• - Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards


• - Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives


• - Assisting with merchandising and inventory activities.


• - Keeping the sales floor and store image neat, organized, clean and stocked


• - Processing transactions accurately and efficiently


• - Complying with all sales related policies and procedures

Requirements

:

• · Minimum 1 year experience in fashion retail luxury stores


• · Passion for fashion


• · Orientation to results and the clients satisfaction


• · Excellent communication and negotiation skills