Sales Advisor - Delvaux Bruges

Richemont; Brugge; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Generous compensation

Job summary

Delvaux in Brugge, Belgium, is seeking a luxury client advisor to cultivate exceptional client relationships, deliver outstanding service, and drive sales through in-depth product knowledge and a personalized client journey.

The role requires fluency in Dutch and English, a passion for the Delvaux brand, and a commitment to maintaining high standards of boutique presentation and hospitality.

Qualifications

• Experience in luxury retail with a proven track record in client relationships.
• Impeccable presentation, a genuine passion for the brand and a commitment to excellence.
• Exceptional interpersonal, communication, and active listening skills with proficiency in relevant computer applications.
• Fluent in Dutch and English; additional languages are a plus.

Responsibilities

• Warmly welcome, engage, and build lasting relationships with local and international clients.
• Drive sales performance and achieve targets through expert product knowledge and personalized recommendations.
• Maintain an impeccable sales environment, ensuring product availability and brand-standard presentation.
• Elevate service quality and hospitality by anticipating client needs and exceeding expectations.
• Develop knowledge of product lines to enable compelling storytelling and drive engagement and sales.
• Uphold brand prestige through visual merchandising and boutique presentation.
• Provide insights to management on client preferences, market trends, and product performance.

Skills

Luxury retail

Client relationships

Brand presentation

Interpersonal skills

Dutch & English

Tools

CRM software

Job description

Overview

The objective of this role is to cultivate exceptional client relationships, deliver unparalleled service, and achieve individual sales objectives by providing a personaliz and memorable experience for every client.

Primary Responsibilities

• Warmly welcome, engage, and build lasting relationships with local and international clients, ensuring their loyalty to Delvaux.

• Drive sales performance and achieve commercial targets through expert product knowledge, personalized recommendations, and an exceptional client journey.

• Maintain an impeccable sales environment, ensuring product availability and presentation meet the highest brand standards to enhance the client experience.

• Actively contribute to the continuous elevation of service quality and hospitality, anticipating client needs and exceeding expectations.

• Develop profound knowledge and understanding of our exquisite product lines, enabling compelling storytelling and fostering deep connections with clients to drive engagement and sales.

• Embody the brand's prestige and values, upholding the highest standards of visual merchandising, boutique presentation, and Delvaux's distinguished image.

• Provide valuable insights to management regarding client preferences, market trends, and product performance, gathered through meaningful client interactions.

Qualifications

• Experience in luxury retail, with a proven track record in client relationship management.

• Impeccable presentation, a genuine passion for the brand, and a commitment to delivering excellence.

• Exceptional interpersonal, communication, and active listening skills, with proficiency in relevant computer applications.

• Fluent in Dutch and English; additional language proficiency is a significant asset.

Richemont offers a generous compensation and benefits package for eligible employees.