Luxury Client Experience Specialist

CH Carolina Herrera; Antwerpen; Sur place; EUR 22 000 - 32 000; Plein temps

Résumé du poste

CH Carolina Herrera in Antwerp is seeking a Sales Associate to join our luxury boutique team. You will deliver outstanding customer experiences, uphold brand standards, and support daily store operations in a fast-paced, international environment.

Responsibilities include building client relationships, achieving personal sales targets, assisting with merchandising, processing transactions, and maintaining store presentation.

Qualifications

• Minimum 1 year experience in fashion retail luxury stores.
• Passion for fashion.
• Orientation to results and the clients satisfaction.
• Excellent communication and negotiation skills.

Responsabilités

• Providing excellent customer service following the company customer experience protocol
• Maintaining and developing the store Client book (sales after care)
• Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards
• Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
• Assisting with merchandising and inventory activities.
• Keeping the sales floor and store image neat, organized, clean and stocked
• Processing transactions accurately and efficiently
• Complying with all sales related policies and procedures

Connaissances

Customer service

Communication

Negotiation

Results oriented

Client satisfaction

Description du poste

CH Carolina Herrera in Antwerp is seeking a Sales Associate to join our luxury boutique team. You will deliver outstanding customer experiences, uphold brand standards, and support daily store operations in a fast-paced, international environment.

Responsibilities include building client relationships, achieving personal sales targets, assisting with merchandising, processing transactions, and maintaining store presentation.