Logistics Service Coordinator - Airfreight

PSA BDP; Brussel Hoofdstad; On-site; EUR 32,000 - 46,000; Full time

Job summary

BDP International in Antwerp, Belgium, is seeking a Logistics Service Coordinator Airfreight to manage airfreight exports, negotiate with airlines, and ensure timely shipments.

You will prepare export documents, maintain contact with customers, arrange bookings, and handle billing in line with rates and company standards.

Qualifications

• 1–3 years’ experience in forwarding.
• Knowledge of incoterms and IATA dangerous goods is a plus.
• Fluent in Dutch and English.
• Ability to work accurately and under pressure.
• Team player with good communication skills.

Responsibilities

• Agree and negotiate competitive prices with airlines.
• Organize cargo shipments via airfreight from suppliers to end users.
• Maintain professional contact with customers.
• Arrange on-time bookings with airlines and follow up daily.
• Prepare export documents and handle billing per company standards.

Skills

Forwarding

Airfreight

Dutch

English

Negotiation

Job description

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

Job Description

Logistic Service Coordinator Airfreight

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Summary

• As airfreight export coordinator you will be responsible in agreeing / negotiating competitive prices with the different airlines.
• You will organize the shipping of cargo, from suppliers to end users, via airfreight.
• You are expected to have contact with the customers in a professional way.
• Arrange on time bookings with the airlines & follow up with them on a daily basis, until cargo is delivered.
• Establish all necessary paperwork accurately: pickup notes, CMR, AWB, EUR1, ATR1/… customs clearance, etc…all according to IATA and Governmental rules & regulations and according to BDP’s standards.
• Handle correct and on time billing: controls & approves incoming invoices from suppliers within 1 week of receipt and does outgoing billing to our customers, as per agreed rates, immediately after shipping.
• Perform other job-related duties and functions as required.
• Troubleshooting.

Job Functions

• Administrative Support:
  • Receive air transportation instructions from customers as well as global partners via Phone, Online, and Email.
  • Prepare all requested export documents to ensure a perfect service.
  • Follow up on offers from our sales department.
• Local Procurement:
  • Follow SOP from local and international customers.
  • Maintain and builds local carrier relationships
  • Troubleshoot for "issues" with airlines. Quote/Invoice differences/rolled bookings etc.
• Product Management:
  • Able to run and read reports
  • Able to identify strengths & weaknesses
  • Adopt regional requirements & complying with regional decisions
  • Defines and setting up internal local rates
  • Monitoring airlines performance and initiates corrective actions
  • Monitoring the quality of service center services
  • Create SOP's when required to support the offshoring processes.
  • Troubleshooting to proactively find suitable solutions in time and manner to the customer.

Job Requirements

Profile

• 1 – 3 years’ experience in forwarding.
• Work accurately and stress resistant.
• Team player
• Knowledge of incoterms, IATA dangerous Goods
• Fluent in Dutch and English

BDP International

Italiëlei 2

2000 Antwerp, Belgium

www.bdpinternational.com

BDP International - The Employer of Choice