L3 COTS Apps Engineer - NATO Security Clearance

Work Life Group

Eigenbrakel

On-site

EUR 70,000 - 110,000

Full time

14 days+

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Job summary

Jobtailor is seeking a highly skilled L3 Support Engineer for NATO-related COTS applications. Security clearance and NATO nationality are required to support deployment, integration, and operations across Windows and Linux servers.

The role focuses on deploying client-server apps, managing EntraID Groups and Roles, monitoring KPIs, and collaborating with Service Delivery and Project teams to deliver reliable IT services for end-users.

Qualifications

NATO Secret Security Clearance
Extensive deployment and management of client-server applications
Expert knowledge of Windows and Linux server infrastructures

Responsibilities

L3 Support Engineer for COTS Applications for NATO with security clearance
Deploy and manage server applications running on Windows or Linux servers
Integrate applications with identity providers
Support creation and deployment of client applications on end-user workstations
Gathering and reporting metrics and KPIs
Manage EntraID Groups and Roles
Monitor the incident management process for tickets created in the helpdesk ticketing system
Escalate complex issues to vendor support or appropriate teams when necessary
Work closely together and provide input to Service Delivery Managers, Project Managers, Portfolio Managers, and other stakeholders
Contribute to the creation and maintenance of a knowledge base, documenting common issues and solutions