KYC Process Architect for CDD & Regulatory Solutions

ING; Brussel Hoofdstad; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flex Budget

Train pass reimbursement

Pension Plan

Hybrid working

Profit Sharing

Internet allowance

Healthcare benefits

Job summary

ING Belgium is seeking a Process Expert in KYC to translate regulatory and business needs into clear solutions. You will bridge KYC, operations, and IT to ensure processes and data flows support compliance and ING’s risk appetite.

You will analyze regulatory changes, document requirements, and collaborate with product, development, and testing teams to deliver compliant KYC solutions in a dynamic, globally connected environment.

Qualifications

• Bachelor’s or Master’s degree in a relevant field.
• Proven experience as a Functional Analyst or similar role in banking/financial services.
• Strong knowledge of KYC, AML, CDD, and regulatory compliance frameworks.
• Excellent analytical skills with ability to translate requirements into specifications.
• Strong stakeholder management, communication and collaboration skills.
• Fluent in English; Dutch and/or French are a plus.

Responsibilities

• Analyze and document KYC processes, requirements, and regulatory changes in the CDD tribe.
• Translate business and compliance needs into functional requirements, user stories and process flows for IT and delivery teams.
• Act as a liaison between KYC stakeholders, product owners, developers, and testing teams during delivery.
• Support design and implementation of KYC tools and enhancements, aligned with ING policy globally and locally.
• Assess impacts of regulatory changes on KYC processes and tooling, contributing to solution designs.
• Participate in workshops, refinements and stakeholder meetings to clarify requirements and priorities.
• Support testing activities (UAT, functional testing) by defining test scenarios.
• Identify process improvements and contribute to continuous optimization of KYC operations.
• Ensure proper documentation and knowledge transfer to relevant stakeholders.

Skills

KYC/AML knowledge

CDD knowledge

Analytical skills

Stakeholder management

English fluent

Agile experience

Dutch/French asset

Education

Bachelor’s or Master’s in Business, Finance, Information Systems, or related field

Job description

ING Belgium is seeking a Process Expert in KYC to translate regulatory and business needs into clear solutions. You will bridge KYC, operations, and IT to ensure processes and data flows support compliance and ING’s risk appetite.

You will analyze regulatory changes, document requirements, and collaborate with product, development, and testing teams to deliver compliant KYC solutions in a dynamic, globally connected environment.