Knowledge Architect & Training Specialist

AXIANS EI; Brussel; Presencial; EUR 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Multicultural Environment

Diverse Projects

Skill Development

Career Growth Opportunities

Meaningful Impact

Descripción de la vacante

AXIANS EI is seeking a Knowledge Management & Training Specialist in Brussels to drive learning initiatives, documentation excellence, and knowledge sharing within an IT service environment.

You will coordinate training programs, develop learning materials, maintain documentation repositories, and support continuous improvement across teams to boost operational efficiency and collaboration.

Formación

• Minimum 2 years of experience in Knowledge Management, Training, Documentation, or related areas.
• Experience with SharePoint Online, Confluence, and/or ServiceNow.
• Strong proficiency in Microsoft 365 tools.

Responsabilidades

• Coordinate and support training and learning initiatives across stakeholders.
• Develop training materials, knowledge articles, guides, and documentation.
• Deliver training sessions and facilitate knowledge-sharing activities.
• Monitor training participation, progress, and reporting.
• Create, review, and maintain operational and technical documentation.
• Manage and improve knowledge repositories in SharePoint, Confluence, and ServiceNow.
• Capture best practices, lessons learned, and process documentation.
• Ensure documentation quality, consistency, accessibility, and governance.
• Promote a culture of knowledge sharing and continuous improvement.
• Collaborate with teams to identify learning needs and knowledge gaps.

Conocimientos

Knowledge management

Training coordination

Documentation

Communication

Herramientas

SharePoint Online

Confluence

ServiceNow

Microsoft 365

Descripción del empleo

AXIANS EI is seeking a Knowledge Management & Training Specialist in Brussels to drive learning initiatives, documentation excellence, and knowledge sharing within an IT service environment.

You will coordinate training programs, develop learning materials, maintain documentation repositories, and support continuous improvement across teams to boost operational efficiency and collaboration.