Klantenservice Specialist - Bedrijfswagen & Bonus

Jobmatch; Oost-Vlaanderen; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Company car

Bonus system

Market-conform salary with extra perks

Job summary

Jobmatch is looking for a Customer Service Representative who is phone- and email-savvy, with a friendly, customer-oriented approach. This entry- to mid-level role offers training on the job in a growing office materials company in Belgium.

You will answer questions, advise on products and orders, process and follow up orders, handle simple complaints, and collaborate with sales and logistics. Dutch language skills are essential, with other languages a plus.

Qualifications

• Customer-focused and friendly attitude.
• Excellent communication skills in Dutch (other languages are a plus).
• Willingness to learn and take feedback.

Responsibilities

• Answer questions via phone and email.
• Advise customers about products and orders.
• Process and follow up on orders.
• Resolve simple complaints and questions.
• Collaborate with colleagues from sales and logistics.
• Communicate clearly and professionally.
• Work accurately and in an organized manner.

Skills

Customer orientation

Excellent communication

Team collaboration

Willingness to learn

Dutch language proficiency

Job description

Jobmatch is looking for a Customer Service Representative who is phone- and email-savvy, with a friendly, customer-oriented approach. This entry- to mid-level role offers training on the job in a growing office materials company in Belgium.

You will answer questions, advise on products and orders, process and follow up orders, handle simple complaints, and collaborate with sales and logistics. Dutch language skills are essential, with other languages a plus.