Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Co.; Brussel; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience by acting as Floor Supervisor and guiding Brand Reps and Stock Associates to keep daily store operations running smoothly.

As part of the store leadership team, you will drive store performance through customer experience and daily sales, performing opening/closing routines, operating POS, fulfilling Omni Channel orders, and maintaining visual displays.

Qualifications

• Customer service excellence mindset
• Strong communication and coaching abilities
• Ability to work in a fast-paced retail environment
• Attention to detail and organization

Responsabilités

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Description du poste

Abercrombie & Fitch Co. is seeking a Key Lead to ensure a quality in-store experience by acting as Floor Supervisor and guiding Brand Reps and Stock Associates to keep daily store operations running smoothly.

As part of the store leadership team, you will drive store performance through customer experience and daily sales, performing opening/closing routines, operating POS, fulfilling Omni Channel orders, and maintaining visual displays.