Key Lead - Docks Bruxsel, Hollister

Abercrombie & Fitch Co.; Brussel; On-site; EUR 30,000 - 45,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Brussels to ensure that all customers enjoy a quality in-store experience. This role involves acting as the Floor Supervisor, guiding Brand Representatives and Stock Associates, and ensuring effective store operations.

The Key Lead is a key part of the store leadership, responsible for enhancing customer experience and driving daily sales performance.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What you’ll do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.