Key Account Manager (Netherlands)

DRiV; Kontich; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hospitalization and group insurance

Free coffee, tea and water in the head

Job summary

DRiV Incorporated in Belgium (Benelux) is seeking a proactive Key Account Manager to lead profitable development of key accounts and customer portfolios in line with the company’s strategy. You will translate strategy into account plans, nurture long-term relationships with decision makers and collaborate across functions to deliver growth, profitability, and customer satisfaction.

You will drive new business, manage pricing and commercial terms, and provide accurate forecasts while maintaining

Qualifications

• Knowledge of Microsoft Office environment.
• Good sales argumentation about the company’s portfolio.
• Solid skills in Dutch & English, understanding written correspondence & understanding technical information (French is a plus).
• Knowledge of CRM and business intelligence tools is considered an advantage.
• Ability to work effectively in a cross-functional and international environment.
• Good knowledge of forecasting, customer agreements and commercial performance management.
• Strong key account management, negotiation and commercial planning capabilities.
• Good understanding of the automotive aftermarket, its distribution channels and key commercial dynamics.

Responsibilities

• Develops and executes account plans to achieve sales, margin and customer development objectives.
• Builds strong relationships with key decision makers and acts as the primary commercial interface.
• Drives new business, range expansion, product introductions and cross-selling across relevant aftermarket channels.
• Maintains a strong opportunity pipeline and reliable sales forecasts.
• Leads commercial negotiations, including pricing, annual agreements, rebates and promotional conditions.
• Monitors sales, profitability and key commercial KPIs, implementing corrective actions where required.
• Works with Finance on receivables, credit exposure and customer financial risk.
• Provides management with clear visibility on performance, opportunities, risks and required decisions.
• Maintains strong knowledge of the Benelux automotive aftermarket, customers, competition and market trends.
• Provides market insights to support pricing, portfolio and go-to-market decisions.
• Promotes company brands and products and coordinates launches, promotions and customer activation initiatives.
• Coordinates with Supply Chain, Customer Service, Marketing, Product Management and Finance to ensure effective execution and resolve customer issues.
• Provides accurate demand forecasts and supports key operational requirements.
• Ensures compliance with company policies, approval processes and competition-law principles.
• Operates with autonomy, ownership and accountability across functions and geographies.

Skills

Key account management

Negotiation

Commercial planning

Cross-functional collaboration

Forecasting

Dutch language

English language

French (plus)

Tools

CRM

Microsoft Office

BI tools

Job description

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The Key Account Manager is responsible for the profitable and sustainable development of the assigned key accounts and customer portfolio in the Benelux automotive aftermarket, in line with the company's commercial strategy, pricing guidelines and profitability objectives.

He/she translates the commercial strategy into customer-specific account plans, builds long-term relationships with key decision makers and coordinates internal functions to deliver growth, profitability, customer satisfaction and operational excellence.

He/she acts as the voice of the customer within the Company and as a proactive business partner to customers, identifying market opportunities, promoting the Company's brands and product portfolio, and developing value-creating commercial initiatives.

What you will do:

Account Management & Business Development

• Develops and executes account plans to achieve sales, margin and customer development objectives.
• Builds strong relationships with key decision makers and acts as the primary commercial interface.
• Drives new business, range expansion, product introductions and cross-selling across relevant aftermarket channels.
• Maintains a strong opportunity pipeline and reliable sales forecasts.

Commercial & Performance Management

• Leads commercial negotiations, including pricing, annual agreements, rebates and promotional conditions.
• Monitors sales, profitability and key commercial KPIs, implementing corrective actions where required.
• Works with Finance on receivables, credit exposure and customer financial risk.
• Provides management with clear visibility on performance, opportunities, risks and required decisions.
• Maintains strong knowledge of the Benelux automotive aftermarket, customers, competition and market trends.
• Provides market insights to support pricing, portfolio and go-to-market decisions.
• Promotes company brands and products and coordinates launches, promotions and customer activation initiatives.

Operational Excellence, Collaboration & Compliance

• Coordinates with Supply Chain, Customer Service, Marketing, Product Management and Finance to ensure effective execution and resolve customer issues.
• Provides accurate demand forecasts and supports key operational requirements.
• Ensures compliance with company policies, approval processes and competition-law principles.
• Operates with autonomy, ownership and accountability across functions and geographies.

What will make you successful:

• Knowledge of the Microsoft Office environment
• Good sales argumentation about the company’s portfolio
• Solid skills in Dutch & English, understanding written correspondence & understanding technical information (French is a plus)
• Knowledge of CRM and business intelligence tools is considered an advantage
• Ability to work effectively in a cross-functional and international environment
• Good knowledge of forecasting, customer agreements and commercial performance management
• Strong key account management, negotiation and commercial planning capabilities
• Good understanding of the automotive aftermarket, its distribution channels and key commercial dynamics

What do we offer:

We want to make you feel welcomed, challenged and inspired and so we’ve made sure to carefully put together a blend of benefits meant to boost your health and well-being, to ensure your personal and professional growth and also your integration in a pleasant day-to-day working environment:

• Hospitalization and group insurance
  
• Free coffee, tea and water in the headoffice