Junior IT Support Officer

Yuki; Antwerpen; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working options

Annual training budget

International team culture

Offices in Ghent and Antwerp

Job summary

Teamleader x Yuki x AdminPulse seeks a Junior IT Support Officer to keep IT running across Ghent, Antwerp, and Barcelona. You’ll set up laptops, assist with hardware and software issues, and learn from an experienced senior coordinator.

You’ll support office IT and group tooling while growing into broader IT responsibilities, with training and guidance along the way. English is required, Dutch a plus, and occasional travel between offices is expected.

Qualifications

• Recent tech or ICT education accepted or equivalent hands-on curiosity and know-how.
• Interest in hardware, software, and IT problem solving.
• Familiarity with Windows and Mac environments; exposure to Google Workspace, MDM tools (Intune), or Notion is a plus.
• Strong communication and approachable tone with non-technical colleagues.

Responsibilities

• Set up laptops for new hires (Windows & Mac) and manage lifecycle: setup, repairs, returns, loaners.
• Be a friendly point of contact for colleagues with IT questions and escalate when needed.
• Help maintain office IT infrastructure (Wi‑Fi, meeting rooms, AV, event tech).
• Roll out and maintain group tooling (Slack, Notion, Google Workspace).
• Learn from a senior coach and grow into broader IT responsibilities.

Skills

Windows & Mac environments

Problem solving

Clear communication

Willing to travel between Ghent and An

Education

Tech or ICT education

Tools

Google Workspace

MDM tools (Intune)

Notion

Slack

Job description

Teamleader x Yuki x AdminPulse from the Visma Group

You’ll be joining Teamleader, Yuki and AdminPulse: three SaaS companies with offices in Ghent, Antwerpen and Barcelona, part of the international Visma group. We're growing, and our IT landscape is growing with us. It's time to have a dedicated team owning it.

This is a rare chance to start your IT career with real ownership and a lot of support. You'll be the go-to person for everything IT for our 300+ colleagues across our offices: from making sure a new hire has the right laptop on day one, to keeping our devices up to date, to helping keep our office infrastructure running. You won't be thrown in the deep end alone. You'll be trained and coached by an experienced senior IT coordinator who knows our stack inside out, so you learn the ropes the right way from day one.

If you've just finished a tech or ICT education and you're itching to get your hands on real systems, real hardware, and real problems, this is where you grow fast.

Your Role at Teamleader x Yuki x AdminPulse

As our Junior IT Support Officer, your mission is to keep IT running smoothly for our colleagues across our companies and offices, and to grow into a well-rounded IT professional while you do it.

This is a hands-on role. You'll solve what you can yourself, learn quickly from the people around you, and know when to elevate what you can't yet handle.

• Hardware & devices: Help set up laptops for new hires (Windows and Mac), keep our devices up to date, and support the full lifecycle: setup, repairs, returns, and shared/loaner devices.
• Second-line support: Be a friendly point of contact for colleagues with hard- and software questions, and learn to own the escalation path to Visma IT.
• Office IT: Help keep office infrastructure running (Wi-Fi, meeting rooms, audiovisual and event tech) and flag what needs improving or replacing.
• Tools: Help roll out and maintain group-wide tooling (Slack, Notion, Google Workspace) and learn how tool selection and policy work across the group.
• Learn & grow: Absorb knowledge from your senior coach, take on more responsibility as you go, and build a strong foundation across the whole IT landscape.

Job Requirements

• A tech or ICT education (recently graduated is perfectly fine), or the equivalent hands-on curiosity and know-how.
• A genuine interest in hardware, software, and solving IT problems: you like figuring out how things work and fixing them.
• Some familiarity with Windows and Mac environments; any exposure to Google Workspace, MDM tools (like Intune), or Notion is a plus, not a must.
• A fixer's mindset: you'd rather help someone today than let a problem sit, and you communicate clearly and approachably with non-technical colleagues.
• You're happy to be mobile between our Ghent and Antwerp offices (with the occasional trip to Barcelona), and eager to learn. English is a must, and Dutch is a big plus.
• Nice to have: internships or student work in IT support, network/Wi-Fi basics, or audiovisual and meeting-room tech experience.

Very Important: What's in It for You

At Teamleader x Yuki x AdminPulse, We Believe In Empowering Our Team So They Can Empower Our Users. Here’s What We Offer

• Flexibility: Hybrid working options and gliding hours to suit your lifestyle.
• Growth Opportunities: Annual training budgets and access to professional development.
• International Culture: Work in a dynamic, diverse, and inclusive team with colleagues from all over the world.
• Engaging Work Environment: Offices in Ghent, Antwerp, Mechelen, Bruges and Barcelona, with team-building activities, social events, and inspiring spaces to collaborate.

Are you ready?