Junior IT Specialist

Cloudbizz; Wemmel; Sur place; EUR 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Eco vouchers

Hospitalisation Insurance

Hybrid Work

Résumé du poste

A growing tech company in Belgium is seeking a Junior IT Specialist to support their local IT infrastructure. Responsibilities include troubleshooting user issues, managing technical support for Windows/Mac OS, and contributing to cloud-based projects. Ideal candidates have a degree in Computer Science and fluency in French and/or Dutch. This position offers the opportunity to work in a dynamic environment with hybrid flexibility and various perks like meal vouchers and health insurance.

Qualifications

• Degree in Computer Science or relevant experience.
• Familiarity with Microsoft 365 and core networking.
• Curiosity about new technologies, especially cloud-based services.

Responsabilités

• Provide front-line support to internal users.
• Manage and troubleshoot Windows/Mac OS systems.
• Document common problems and solutions.
• Maintain and update IT equipment inventory.
• Assist onboarding/offboarding of users and access controls.
• Monitor system alerts and escalate where needed.
• Document common problems and solutions in the internal knowledge base.
• Collaborate with suppliers for hardware/software purchases and repairs.
• Assist deployment of updates and new tools.

Connaissances

Support for desktops and laptops

Troubleshooting hardware and software

Knowledge of Windows/Mac OS and Office 365

Fluency in French and/or Dutch

Cloud services

Bilingual FR/NL

English proficiency

Formation

Degree in Computer Science

Outils

Ticketing systems (Freshdesk, Zendesk, Jira)

Bash

Freshdesk

Zendesk

Jira

Description du poste

Cloudbizz is looking for a service-oriented and practical Junior IT Specialist to support our growing team. This person will be responsible for the day-to-day support of the local IT infrastructure, workstations and peripherals. You will troubleshoot and resolve issues at the user level, ensure the continuity of hardware/software systems, and contribute to the evolution of our cloud-based work environment. This is a great opportunity for a motivated individual who wants to grow in the cloud computing and modern workplace environment.

Key Responsibilities

• Provide front-line support to internal users: desktops, laptops, printers, software, and network issues.
• Diagnose and resolve hardware and software technical issues.
• Manage and troubleshoot Windows/Mac OS, Office 365, VPN access, cloud storage, and printers.
• Maintain and update the inventory of IT equipment.
• Assist in the onboarding/offboarding of users (accounts, access, equipment).
• Monitor and escalate system alerts as needed.
• Document common problems and solutions (contribute to the internal IT knowledge base).
• Collaborate with suppliers for hardware/software purchases and repairs.
• Assist in the deployment of updates and new tools in the organization.

Skills and Qualities Required

• Degree in Computer Science, Computer Science or relevant experience.
• Familiarity with Microsoft 365, core networking, printers, and Windows/Mac OS environments.
• Curiosity about new technologies, especially cloud-based services (Azure, Google Workspace, etc.).
• Proactive, analytical, and able to work independently.
• Fluency in French and/or Dutch with a good understanding of English.

Additional Assets

• Basic scripts or automation (PowerShell, bash).
• Familiarity with cloud computing environments (Azure AD, Intune, remote desktop).
• Experience with ticketing systems (Freshdesk, Zendesk, Jira).

What We Offer

• A dynamic job in a fast-growing company in the cloud computing sector.
• A chance to work with modern tools and technologies.
• Friendly work culture with hybrid flexibility.
• Meal vouchers: To support the cost of daily meals.
• Eco vouchers: For the purchase of environmentally friendly products.
• Hospitalisation Insurance: Covers medical expenses not fully reimbursed by social security.
• Hybrid Work: Flexibility between office and telecommuting as needed.

Why join Cloudbizz?

Join a dynamic team in a fast-growing technology company. Develop your skills in a modern environment and benefit from excellent opportunities for professional growth.