About Us
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium. Our expertise includes IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications. ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees. Find out more: www.itsgroup.com
About the Job
Great assignments await you with our key account clients in rich and varied environments. We are looking for a System Engineer specialized in Citrix and Virtual Desktop Infrastructure to join an infrastructure team. The role focuses on Citrix environments, hosted virtual desktops and printing services, with involvement in cloud migration and level 3 support activities.
Responsibilities
- Manage and maintain Citrix infrastructure (CVAD / XenApp / StoreFront / Director)
- Support and operate Hosted Virtual Desktop (HVD) environments
- Manage enterprise printing solutions (pull printing / roaming printing / direct printing)
- Handle 2nd/3rd level support and advanced troubleshooting
- Participate in migration of Citrix services to cloud solutions
- Support application owners in their cloud migration journey
- Ensure lifecycle management, patching, and capacity management
- Produce and maintain technical and user documentation
- Collaborate with internal teams and stakeholders in an Agile environment
Required Skills
- Citrix: CVAD / XenApp / XenDesktop / StoreFront / Director / WEM
- Virtualization: HVD / VDI / RDS
- Windows Infrastructure: Windows Server, Active Directory, GPO
- Scripting: PowerShell
- Printing: Enterprise printing solutions (pull / roaming printing)
- Others: NetScaler / ADC, VMware environments
- Strong experience in L3 support and troubleshooting
- Experience with migration projects (ideally cloud)
- Fluent in English, with French and/or Dutch as added value
Salary
Salary conforms to experience.
Candidate Profile
- You have at least 8 years of professional experience in IT
- If you are at least fluent in English, French and/or Dutch is an added value
- You’re eager to learn, motivated and curious
Benefits
- Hospitalization insurance (partner/children incl.)
- Group insurance
- Dental insurance (partner/children included)
- 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
- 11 days recovery time work 38/40 per year if the client asks you to work 8h/day
- Representation fee net per month
- Internet fee of €40 per month
- Company car with national fuel card OR Public transport reimbursed OR mobility package
- Daily fee of €5.50 net per day provided
- Subscription GSM unlimited calls for Belgium (ITS subscription)
- Training plan (e-learning - certification at ITS charge)
- Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients
- Regular follow-up (every 3 to 6 months depending on your needs/will)
- Regular teambuilding to meet-up and have fun (every 3 months more or less)
- Flexibility and trust
- Benefits of still being part to a bigger group (ITS Group) and having access to resources and a larger team of Experts
- Co-optation system because sharing is caring