Junior D365 Business Analyst - Growth & Training

Reply; Brussel; Sur place; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Training opportunities

Career progression

Competitive pay

Paid certifications

Diverse environment

Hackathons

Résumé du poste

Business Elements, a Reply Group company, is seeking a Junior Business Analyst / Functional Consultant to serve as the primary contact for customers and teams on MS Dynamics 365 CRM/CE projects. You will analyze processes, gather requirements, and translate them into user stories for developers.

The role emphasizes collaboration, workshops, and training, with strong emphasis on communication, organization, and agile/waterfall experience. Fluent English and Dutch or French are valued assets.

Qualifications

• Bachelor's or Master's degree in CS/CE/Business Engineering or related field.
• Strong client-facing and internal communication skills.
• Solid organizational skills with attention to detail and multitasking.
• Working experience in business analysis (Waterfall and Agile) is a plus.
• D365 CE certifications is a plus.
• Fluent in English as well as either Dutch and/or French.

Responsabilités

• Be the point of contact for customers and your team for all functional aspects related to MS-Dynamics 365 CRM/CE.
• Analyze as-is and to-be business processes (BPMN 2.0).
• Conduct customer interviews/workshops and gather functional requirements.
• Create and prioritise user stories for developers.
• Prepare test plans and test scenarios and conduct user trainings.

Connaissances

Client-facing communication

Internal communication

Organizational skills

Attention to detail

Multitasking

Formation

Bachelor's or Master's Degree in CS/CE/Business Engineering or related field

Outils

MS Dynamics 365 (D365 CE)

Description du poste

Business Elements, a Reply Group company, is seeking a Junior Business Analyst / Functional Consultant to serve as the primary contact for customers and teams on MS Dynamics 365 CRM/CE projects. You will analyze processes, gather requirements, and translate them into user stories for developers.

The role emphasizes collaboration, workshops, and training, with strong emphasis on communication, organization, and agile/waterfall experience. Fluent English and Dutch or French are valued assets.