IT Support Engineer – Hybrid, Security‑Focused & AI‑Enabled

Bnewable GmbH; Antwerpen; Hybride; EUR 42 000 - 66 000; Plein temps

Résumé du poste

Bnewable GmbH is seeking an IT Support Engineer to keep our internal IT running securely and efficiently in a Mechelen hybrid environment. You will be the first point of contact for colleagues and own the broader IT security and governance journey, including 365 configuration and external vendor coordination.

Reporting to the Head of Technology, you will work with every team, support onboarding/offboarding, manage devices, and continuously improve IT processes and user experience across the

Qualifications

• At least 3 years in IT support or IT operations, assisting end users.
• Experience administering Microsoft 365 security and compliance.
• Strong understanding of operating systems, workplace tools and networking basics.
• Experience managing IT and security vendors, including contracts and SLAs.
• Familiarity with NIS2 and ISO 27001 requirements with external advisors support.

Responsabilités

• Provide first- and second-line IT support for internal systems and devices.
• Onboard and offboard users: accounts, access rights and equipment.
• Maintain laptops, peripherals and collaboration tools and monitor system health.
• Document common issues and solutions to speed future fixes.
• Lead IT security and policy practices in alignment with NIS2/ISO 27001 with external advisors.

Connaissances

IT support

Helpdesk

IT operations

Microsoft 365 administration

Security & compliance configuration

Vendor management

AI tooling deployment

Networking basics

English proficiency

Outils

Microsoft 365

GCP

GitHub

Description du poste

Bnewable GmbH is seeking an IT Support Engineer to keep our internal IT running securely and efficiently in a Mechelen hybrid environment. You will be the first point of contact for colleagues and own the broader IT security and governance journey, including 365 configuration and external vendor coordination.

Reporting to the Head of Technology, you will work with every team, support onboarding/offboarding, manage devices, and continuously improve IT processes and user experience across the