IT Support Engineer – Day Shift (Remote & On-Site)

Ikzoek; Brussel Hoofdstad; Hybride; EUR 36 000 - 54 000; Plein temps

Résumé du poste

Ikzoek is seeking an IT Support Engineer to join our day-shift operations, providing frontline technical assistance for hardware, software, and network issues both remotely and on-site. The role focuses on diagnosing problems, implementing solid fixes, and maintaining stable systems to keep IT services running smoothly for end-users and business processes in Belgium.

The daily tasks include diagnosing issues, applying timely solutions, and maintaining documentation to support uptime, security,

Qualifications

• Experience providing IT support for hardware, software, and network issues.
• Ability to diagnose problems and implement reliable fixes.
• Comfort working in a day-shift system and collaborating with remote and on-site teams.

Responsabilités

• Provide technical assistance and troubleshooting for hardware, software, and network issues remotely and on-site.
• Diagnose problems, implement solutions, and maintain systems to ensure smooth IT operations.
• Manage user accounts and provide end-user support to minimize downtime and boost productivity.

Connaissances

IT Support

Troubleshooting

Networking basics

Remote support

Customer service

Formation

Description du poste

Ikzoek is seeking an IT Support Engineer to join our day-shift operations, providing frontline technical assistance for hardware, software, and network issues both remotely and on-site. The role focuses on diagnosing problems, implementing solid fixes, and maintaining stable systems to keep IT services running smoothly for end-users and business processes in Belgium.

The daily tasks include diagnosing issues, applying timely solutions, and maintaining documentation to support uptime, security,