IT support

TCrew; West-Vlaanderen; On-site; EUR 26,000 - 38,000; Full time

Job summary

TCrew in Belgium is seeking a motivated Junior IT Support Engineer to join a dynamic IT environment. The role focuses on providing first-level IT support to users, troubleshooting hardware and software issues, and managing IT support tickets.

Ideal candidates have initial IT support experience or training, basic knowledge of Windows and Microsoft 365, and strong communication and problem-solving skills; fluency in French and Dutch is required.

Qualifications

• First experience or training in IT support.
• Basic knowledge of Windows, Microsoft 365 and IT troubleshooting.
• Familiarity with ticketing tools is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Provide first-level IT support to users.
• Troubleshoot hardware and software issues.
• Manage and follow up on IT support tickets.
• Assist users with technical incidents and requests.
• Escalate complex issues to specialized IT teams.

Job description

We are looking for a motivated Junior IT Support Engineer to join a dynamic IT environment.

• Provide first-level IT support to users.
• Troubleshoot hardware and software issues.
• Manage and follow up on IT support tickets.
• Assist users with technical incidents and requests.
• Escalate complex issues to specialized IT teams.
• First experience or training in IT support.
• Basic knowledge of Windows, Microsoft 365 and IT troubleshooting.
• Familiarity with ticketing tools is a plus.
• Strong communication and problem-solving skills.
• Fluent in French and Dutch.