Internship - Implementation Specialist

Optimy; Brussel Hoofdstad; Híbrido; EUR 8900 - 11.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Buddy coaching

International team

1 day of holiday per month

Descripción de la vacante

Optimy in Brussels is offering an Implementation Specialist Intern role designed to support onboarding new customers and guiding them to success with our platform.

You will join an international team with colleagues across 6 countries, participate in client meetings, learn the Optimy tool, and contribute to customer experience through hands-on tasks. Start date ASAP, four to six months, with hybrid work from home up to 3 days a week.

Formación

• Must be enrolled at a university and able to provide an internship agreement.
• Strong attention to detail and commitment to quality.
• Autonomous with good organizational skills.
• Proactive, results-driven, and able to deliver.
• Genuine interest in customer success and experience.
• Excellent communication skills.
• Able to adapt in an international, multicultural environment.

Responsabilidades

• Assist in maintaining client-focused documents and analyze client reports.
• Attend calls between Implementation Specialist and clients worldwide to understand needs.
• Learn Optimy tool functionality and support setup for new and existing clients.
• Share best practices to help develop Optimy.

Conocimientos

Fluent English

German (Basic)

Detail-oriented

Autonomous

Organizational skills

Proactive and action-driven

Customer focus

Adaptable in international environment

Educación

University student with internship agreement

Descripción del empleo

Become an Implementation Specialist Intern and play a key role in enhancing client relationships—help onboard new customers, support their journey, and ensure they achieve success with our solutions!"

Responsibilities

• Provide assistance in maintaining client-focused documents, reviewing client reports and conducting analyses
• Attend calls between Implementation Specialist and clients from all around the world to identify their processes and needs
• Learn how the Optimy tool is working, understand its functionalities and assist the Implementation Specialist with the set-up of the tool for new and existing clients
• Share the best practices to contribute to the development of Optimy

About You

Background

• You are registered to a university or equivalent type of institution, and an internship agreement can be provided

Skills

• You are fluent in English and have good notions in German (Anyother additional languages are a plus).
• You have a keen eye for details and conscientious approach to quality
• You are autonomous and you have good organizational skills
• You are proactive and a doer – somebody who wants to prove their ability by getting things done
• You care about customer experience, and you have a real interest in Customer Success
• You have good communication skills
• Ability to adapt in an international and multicultural environment

Practical Information

• Start date: As soon as possible
• You are at least available for 4 months (ideally 6 months or more)

Our Offer

1 day of holiday per month

Flexible Work-Life Balance

Hybrid work model: work from home up to 3 days per week

Coaching from a manager and a buddy assigned

Being part of an international team with colleagues in 6 different countries and more than 15 different nationalities

Recruitment Process

HR Interview

Let's get to know each other.

Assessment

Prepare...

Technical Interview

...and showwhat you're capable of.

Become an Optimizer!

ABOUT US

We believe corporations can be a force for good—and at Optimy, we make that vision a reality.

Our mission is to empower corporations to maximize their positive impact while minimizing their operational costs. The Optimy platform is the most configurable solution for managing grants, volunteering, donations, and sponsorships. We help over 350 forward-thinking customers in 30 countries run impactful programs, managing more than 1.5 million projects in 22 languages.

We’re not just a tech company; we’re a community of passionate changemakers from over 10 countries, united by the goal of creating positive change in the world. Our diverse, agile team of 50+ professionals thrives in a culture of collaboration, innovation, and inclusivity. Whether you’re driven by technology or purpose, you’ll find meaningful opportunities to grow and make a difference here.

Be part of something bigger.

At Optimy, your work helps leading organizations create lasting social impact. Join us and contribute to projects that truly matter, in a dynamic, flexible work environment that champions your professional growth.