INTERNSHIP - Assistant F&B Director

The Hoxton; Brussel Hoofdstad; Sur place; EUR 7 812 - 10 044; Plein temps

Avantages offerts par ce poste

Transport reimbursement 80%

Food on shift

Free night at The Hoxton and a meal on

Discounts across Ennismore family

Résumé du poste

The Hoxton Brussels seeks an enthusiastic hospitality intern to support the F&B department with daily admin tasks and service coverage. You will help create SOPs, understand staffing needs for events, and coordinate with temporary staff weekly.

Contribute to menu updates, assist hostesses, and learn to use tools like SevenRooms and Micros while analyzing guest feedback and supporting reporting efforts.

Qualifications

• Hospitality passion and a proactive mindset.
• Willingness to support service during busy periods.
• Positive impact on guests and colleagues.
• Flexible and cheerful attitude toward tasks.

Responsabilités

• Assist the F&B department with daily administrative tasks.
• Cover service when necessary due to activity, sickness, or events.
• Create, update and communicate SOPs per manager requests.
• Coordinate staff needs for days/events/trainings.
• Communicate shifts to Occasionnels weekly via Strobbo.

Connaissances

Hospitality passion

Teamwork

Communication

Flexibility

Formation

Hospitality-related internship or studies

Outils

SevenRooms

Micros

Description du poste

• Job Type: Internship
• Job Schedule: Full-Time

Company Description

The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.

Job Description

What you'll do...

• Assist the F&B department with daily administrative tasks
• Help cover service when necessary (increase of activity, sickness, etc.)
• Help the operational team by creating the SOP according to the needs and requests of the managers
• Understand the needs in terms of staff according to the days/events/trainings
• Be the link between the hotel and the “Occasionnels” (extras, students and flexi) and communicate their shifts on a weekly basis via Strobbo.
• Distribute the uniforms and maintain the stock and initiate the ordering process when the stock is too low.
• Create, update and communicate food and drink bibles, new menus and tastings
• Help the hostesses if necessary
• Know how to use the different tools (Sevenrooms, Micros, etc.)
• Analyze and respond to customer comments (Trip Advisor, Google review, etc.)
• Create and collect information in order to establish various reports
• Be the Micros referent (Micros champion)
• Track labor costs
• Assistance in the preparation of schedules via Strobbo
• Participation and animation of team briefings
• Purchase orders and tracking
• Assistance in creating and updating menus
• Management of Sevenrooms with F&B Reservation Agent
• Creation and monitoring of various F&B projects

Qualifications

What we're looking for...

• Individuals. You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• If we got stuck in a lift together we’d have a good time and share a few laughs
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

What’s in it for you…

• Reimbursementof transport cost 80%
• Food on us during your shift
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Excellent discounts across the global Ennismore family for you and your nearest and dearest

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