Internal Mobility Intership

ING Belgium NV/SA; Brussel Hoofdstad; Sur place; EUR 10 000 - 13 000; Plein temps

Résumé du poste

ING Belgium NV/SA is offering an HR Change & Experience Intern role for 3–6 months, flexible with university requirements. You will develop a SharePoint-based collaborative HR platform for Business Evolutions and focus on improving stakeholder experience by making information easier to find, understand and use.

The internship involves creating navigation, templates, FAQs and content flows for multiple stakeholder groups and delivering practical toolkits to support managers, HRBPs, employees and

Qualifications

• Preferred study background in HR, communication, business management or related fields.
• Digital Transformation, Information Management or Organisational Psychology backgrounds welcome.
• Strong interest in SharePoint and Microsoft 365.

Responsabilités

• Develop a collaborative HR platform for Business Evolutions using SharePoint.
• Improve stakeholder experience by making information easy to find, understand and use.
• Create clear navigation, page structures and content flows for stakeholders.
• Organise templates, documents, FAQs, and process guidance.
• Build practical toolkits for managers, HRBPs, employees and Job-to-Job team.
• Gather stakeholder input to continuously improve the platform and materials.

Connaissances

SharePoint

Microsoft 365

Stakeholder experience

Written communication

Organizational skills

Formation

Human Resources

Communication

Business Management

Digital Transformation

Information Management

Organisational Psychology

Business Engineering

Description du poste

HR Change & Experience Intern - 3-6 months, flexible depending on university requirements

What you will do

Develop a collaborative HR platform for Business Evolutions, using SharePoint as the main environment. Improve the stakeholder experience by making information easier to find, understand and use. Create clear navigation, page structures and content flows for different stakeholder groups. Organise templates, documents, FAQs, process guidance and communication materials. Build practical toolkits that support managers, HRBPs, employees and the Job-to-Job team. Gather stakeholder input and feedback to continuously improve the platform and materials.

Expected deliverables

• Collaborative platform A SharePoint-based platform with clear pages, navigation and collaboration spaces.
• Stakeholder experience flow A structured overview of what each stakeholder needs throughout the Business Evolution process.
• Communication & guidance toolkit Templates, FAQs, guidance pages and practical communication materials.
• Content structure Organised document libraries, content categories and ownership recommendations.
• Improvement roadmap Recommendations to further improve the platform, content and stakeholder experience.

Who we are looking for

We are looking for a proactive student who enjoys improving how people experience change. You are structured, communicative and interested in digital tools that make collaboration easier.

Preferred study background

• Human Resources
• Communication
• Business Management
• Digital Transformation
• Information Management
• Organisational Psychology
• Business Engineering

Skills and interests

• Interest in stakeholder experience and change
• Strong written and visual communication skills
• Able to structure complex information
• Interest in SharePoint and Microsoft 365
• Proactive and hands-on mindset
• Comfortable working with different stakeholders

What you will learn

• HR change management
• Stakeholder experience design
• SharePoint Online
• Digital collaboration
• Communication toolkits
• Knowledge management
• Employee experience
• Content governance

Why join?

This internship gives you the opportunity to work at the intersection of HR, change, people experience and digital collaboration. You will develop a practical platform that helps stakeholders navigate Business Evolutions in a clearer, more structured and more human way. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow.