Inside Sales representative - Italy & Greece

Stella SA; Brussel Hoofdstad; Hybride; EUR 40 000 - 65 000; Plein temps

Résumé du poste

Stanley/Stella is seeking an Inside Sales Representative to drive growth in Italy and Greece by expanding our dealer network, generating new clients and deepening relationships with existing partners through proactive prospecting, outbound calls, emails, and social channels.

You will work with Regional Sales Managers to qualify opportunities, manage a diverse portfolio, support product launches, and represent the brand at events across Europe.

Qualifications

• 3–5 years in Sales, Inside Sales, or related roles.
• Proven prospecting, lead generation and new business development experience.
• Experience growing a customer portfolio and maintaining relationships.
• Experience in textile/fashion is a plus.
• Able to meet sales targets and KPIs.
• Strong commercial mindset and proactive, customer-oriented approach.
• Ability to manage a sales pipeline independently from prospecting to close.
• Excellent interpersonal and communication skills.
• Fluency in Italian and English; other European languages are a plus.
• Willingness to travel periodically within Italy and Greece.

Responsabilités

• Conduct outbound prospecting via phone, email, LinkedIn and other channels.
• Identify and qualify new business opportunities.
• Follow up on inbound and marketing-generated leads.
• Understand customer needs and market trends.
• Collaborate with Regional Sales Managers to convert opportunities into partnerships.
• Maintain accurate customer and pipeline data in CRM.
• Achieve agreed sales targets and KPIs.
• Build relationships with existing customers and dealers.
• Promote new collections and sustainability initiatives.
• Identify cross-selling and upselling opportunities.
• Increase customer engagement, retention, and brand awareness.
• Attend customer visits, showroom presentations, and industry events in Italy and Greece.

Connaissances

Prospecting

Lead generation

Account management

Customer relationship building

CRM proficiency

Travel willingness

Excellent communication

Interpersonal skills

Outils

CRM systems

Description du poste

Your purpose at Stanley/Stella

As Inside Sales Representative for the Italy & Greece region, you play a pivotal role as the driving force behind our organization's growth. Your primary mission is to expand and strengthen our dealer network across both markets by generating new clients and cultivating relationships with existing ones, placing a particular emphasis on proactive prospecting to identify promising opportunities.
Working closely with the Regional Sales Managers, you will identify growth opportunities, drive sales performance, and support the successful implementation of our commercial strategy across Italy and Greece.

Your role and impact

Business Development & Proactive Prospecting

Act as a brand ambassador for Stanley/Stella in Italy and Greece by actively expanding our dealer network through:

• Conducting outbound prospecting activities via phone, email, LinkedIn, and other channels.
• Identifying and qualifying new business opportunities.
• Following up on inbound and marketing-generated leads.
• Understanding customer needs and market trends.
• Collaborating closely with Regional Sales Managers to convert opportunities into long-term partnerships.
• Maintaining accurate customer and pipeline information in CRM systems.
• Achieving agreed sales targets and key performance indicators (KPIs).

Portfolio Management & Growth

Take ownership of an assigned customer portfolio by:

• Building strong relationships with existing customers and dealers.
• Promoting new collections, product launches, and sustainability initiatives.
• Identifying cross-selling and upselling opportunities.
• Increasing customer engagement, retention, and brand awareness.
• Contributing to the achievement of annual sales objectives.

Customer Visits & Market Presence

Build customer intimacy and strengthen market presence by:

• Accompanying Sales Managers on customer visits when relevant.
• Presenting new collections and seasonal launches.
• Supporting customer meetings and showroom presentations.
• Participating in industry events, trade fairs, and regional exhibitions across Italy and Greece.
• Gathering market intelligence and sharing insights with internal stakeholders.

About you

• 3-5 years of experience in Sales, Inside Sales, Business Development, or a comparable commercial role.
• Proven experience in prospecting, lead generation, and developing new business opportunities.
• Experience managing and growing a customer portfolio while maintaining strong customer relationships.
• Experience in the textile, fashion, promotional products, or a related industry is considered a strong advantage.
• Demonstrated ability to achieve or exceed sales targets and work effectively against defined KPIs.
• Strong commercial mindset with a proactive and customer-oriented approach.
• Ability to independently manage a sales pipeline, from prospecting and qualification through to opportunity development.
• Excellent interpersonal, communication, and relationship-building skills, with the ability to engage confidently with customers and internal stakeholders.
• Strong organizational skills and attention to detail, enabling effective management of multiple priorities across different markets.
• Fluent in Italian and English, both written and spoken. Additional European languages are a plus.
• Resilient, adaptable, and comfortable working in a fast-paced international environment.
• Willingness to travel periodically within Italy and Greece for customer visits, meetings, and industry events.