ICT Business Analyst (Senior)

Rhox; Brussel; On-site; EUR 60,000 - 85,000; Full time

Job summary

Rhox in Brussels seeks a senior ICT business analyst to support framework contract renewal by turning operational needs into clear ICT requirements. You'll connect process analysis with stakeholder input to identify more efficient ways of working.

This role emphasizes mapping operations, analysing business processes, translating findings into clear requirements, and facilitating workshops to align stakeholders and drive improvements in ICT delivery.

Qualifications

• At least five years as a business analyst.
• Five years in ICT-focused business operations.
• Five years in stakeholder management.
• Two years facilitating workshops.
• Experience developing and optimising BPM implemented in ICT contexts.
• Experience working in complex environments.
• Dutch language proficiency at C2 level.

Responsibilities

• Map current operations and business needs.
• Analyse business processes and identify improvements.
• Translate findings into clear requirements.
• Facilitate workshops to gather and structure information.
• Align requirements with stakeholders.

Skills

Business analysis

ICT operations

Stakeholder management

Workshop facilitation

BPM

Complex environments

Dutch (C2)

Job description

We're looking for a senior ICT business analyst to support framework contract renewal by turning operational needs into clear ICT requirements. You'll connect process analysis with stakeholder input to identify more efficient ways of working.

What you'll do

• Map current operations and business needs.
• Analyse business processes and identify improvements.
• Translate findings into clear requirements.
• Facilitate workshops to gather and structure information.
• Align requirements with stakeholders.

What you bring

• Five years of experience as a business analyst, processing and structuring information.
• Five years of experience in business operations applied to ICT.
• Five years of experience in stakeholder management.
• Two years of experience facilitating workshops.
• Experience developing and optimising business processes (BPM).
• Experience working in complex environments.
• Dutch, C2.

Nice to have

• Three years of experience in the public sector.
• Three years of experience assessing RFPs.
• Three years of experience with public procurement tenders.
• Experience working in multidisciplinary teams of more than 50 people.
• Project management knowledge and experience covering costs, timing, coordination, planning and estimates.

Good to know

• Occasional travel is required.
• You'll use your own laptop with virtual access to project environments.