Hybrid Bilingual Collection Officer Consultant

keystone-solutions; Brussel; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

On-site consultancy

Diverse projects

Professional development

Career growth

Integrity and excellence

Job summary

Keystone Solutions is seeking a Collection Officer for a consultancy mission at the client site. You will be deployed by Keystone Solutions to handle collections within the client’s operations, adopting a consultant identity and delivering impactful projects.

The role requires strong Dutch and French communication, 50/50 on-site and homeworking, and prior experience in collections or contact centers. Proficiency in MS Office and familiarity with IT tools are expected.

Qualifications

• Must have strong written and spoken communication in Dutch and French.
• First experience in collection or contact centre is a plus.
• Education: at least a Secondary Education Certificate.

Responsibilities

• Recover unpaid instalments and prevent litigation.
• Manage day-to-day outgoing and incoming contacts with customers in arrears.

Skills

Communication skills

Stress resistance

Analytical thinking

Negotiation

Independence

Team spirit

Education

Secondary Education Certificate

Tools

MS Office

IT tools

Job description

Keystone Solutions is seeking a Collection Officer for a consultancy mission at the client site. You will be deployed by Keystone Solutions to handle collections within the client’s operations, adopting a consultant identity and delivering impactful projects.

The role requires strong Dutch and French communication, 50/50 on-site and homeworking, and prior experience in collections or contact centers. Proficiency in MS Office and familiarity with IT tools are expected.