Handover to Run Specialist

keystone-solutions; Evere; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Keystone Solutions is seeking a Handover to Run Specialist to support the controlled transfer of changes, releases, and new or modified services to the run organization. The role focuses on operational readiness, completeness of run deliverables, and ensuring a managed production rollout after changes are implemented.

The consultant contributes to integrating changes into the run in a controlled and sustainable manner, with a 8-month full-time mission starting as soon as possible in Brussels

Qualifications

• Handover / Transition to Run (Expert) - Level: Expert - Most recent: Any time
• Service Transition and Operational Readiness (Expert) - Level: Expert - Most recent: Any time
• Process and Documentation Governance (Expert) - Level: Expert - Most recent: Any time
• SIAM (confirmed) - Level: Confirmed - Most recent: Any time
• Stakeholder alignment between project, change and run (Confirmed) - Level: Confirmed - Most recent: Any time
• Risk identification and quality assurance during handover (Confirmed) - Level: Confirmed - Most recent: Any time
• Governance and decision-making around production go-live (Confirmed) - Level: Confirmed - Most recent: Any time
• ITSM / service transition principles (Confirmed) - Level: Confirmed - Most recent: Any time
• Structured and pragmatic approach (Confirmed) - Level: Confirmed - Most recent: Any time

Responsabilités

• Structure and guide handovers of changes, releases, and other change initiatives to the run organization.
• Ensure run deliverables are available, complete, and usable.
• Coordinate with project managers, service delivery managers, service owners, and other stakeholders regarding readiness and transfer.
• Support go/no-go decisions from a run perspective.
• Identify risks, dependencies, and gaps in the handover process.
• Help ensure new or modified services are brought into operation in a controlled manner.
• Contribute to a uniform approach for handover to run within the hybrid Service Integrator.
• Ensure clear documentation, transfer agreements, and operational anchoring.

Connaissances

Handover to Run

Service Transition

Documentation governance

SIAM

Stakeholder alignment

Risk & QA

Governance & decisions

ITSM principles

Structured approach

Description du poste

Mission Overview:

Keystone Solutions is seeking a Handover to Run Specialist to support our client in the controlled transfer of changes, releases, and new or modified services to the operational run organization. This consultancy mission emphasizes operational readiness, completeness of run deliverables, alignment between project/change and run, and ensuring a managed production rollout once a change is implemented.

The role contributes to ensuring that changes are integrated into the run in a controlled and sustainable manner.

Responsibilities:

• Structure and guide handovers of changes, releases, and other change initiatives to the run organization.
• Ensure that all necessary run deliverables are available, complete, and usable.
• Coordinate with project managers, service delivery managers, service owners, and other stakeholders regarding readiness and transfer.
• Support go/no-go decisions from a run perspective.
• Identify risks, dependencies, and gaps in the handover process.
• Help ensure that new or modified services are brought into operation in a controlled manner.
• Contribute to a uniform approach for handover to run within the hybrid Service Integrator.
• Ensure clear documentation, transfer agreements, and operational anchoring.

Technical Knowledge Requirements:

• Contract management and service agreements (Expert) (10+ years): How have you previously translated service management agreements into clear contractual or supplier agreements?
• Stakeholder and supplier management (Confirmed) (5+ years): What elements do you believe are crucial for establishing supplier governance within a SIAM context?
• Service management clauses and standards (Confirmed) (5+ years): How do you ensure that contractual agreements are also effectively workable in operational reality?

As a consultant at Keystone Solutions, you will engage in dynamic projects that offer diverse challenges across various client environments. This role provides turbo-charged learning opportunities and supports your skyrocketing ambition for career growth. Being a

Duration:

As soon as possible - 30/04/2027 8 months (full time)

Skills required:

• 1. Handover / Transition to Run (Expert) - Level: Expert - Most recent: Any time
• 2. Service Transition en operational readiness (Expert) - Level: Expert - Most recent: Any time
• 3. Proces- en documentatieborging (Expert) - Level: Expert - Most recent: Any time
• 4. SIAM (confirmed) - Level: Confirmed - Most recent: Any time
• 5. Stakeholderafstemming tussen project, change en run (Confirmed) - Level: Confirmed - Most recent: Any time
• 6. Risico-identificatie en kwaliteitsbewaking bij overdracht (Confirmed) - Level: Confirmed - Most recent: Any time
• 7. Governance en besluitvorming rond inproductiename (Confirmed) - Level: Confirmed - Most recent: Any time
• 8. ITSM / service transition-principes (Confirmed) - Level: Confirmed - Most recent: Any time
• 9. Gestructureerde en pragmatische aanpak (Confirmed) - Level: Confirmed - Most recent: Any time

Language requirements:

Dutch
Level Active knowledge
English
Level Active knowledge
French
Level Active knowledge