Group Meetings & Events Coordinator

Hotel Co 51 Germany GmbH; Brussel; Sur place; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Discounted room rates for you, friends

F&B discounts at Marriott properties

KBC hospitalization insurance

Meal vouchers

Reimbursement of travel expenses

Working in an international team

Growth potential through training

Résumé du poste

Courtyard Brussels EU is seeking a confident Group Meeting & Events Planner to act as the main liaison between guests, the Event Booking Center, and hotel operations for group meetings, events and catering. You will coordinate details from bookings through post-event follow-up, ensuring seamless execution and guest satisfaction while driving repeat business across hotel departments and the restaurant.

A strong team player with 1+ year in events is preferred and familiarity with our Marriott

Qualifications

• Strong communication and interpersonal skills.
• Proficiency with Opera, Opera Sales & Catering, SFA, and Microsoft Office.
• Experience with Symphony is a plus.
• Minimum 1 year in a similar events role preferred.
• Experience with group meetings & events planning is highly desirable.
• Familiarity with Marriott Bonvoy points tools is an advantage.

Responsabilités

• Take over group and meeting bookings from the EBC once contracts are signed and serve as the main operational contact for group organizers before, during, and after the event.
• Prepare and manage detailed rooming list and event documentation.
• Coordinate all operational preparations, including guest deposits, invoicing, cut-off dates, and special requirements.
• Liaise with all hotel departments to ensure all aspects of the event are prepared and executed to standard.
• Order or arrange rental of meeting equipment as required.
• Oversee GXP and the Guest Planning Screen, ensuring all reservation details and preferences are up to date.
• Perform reservation accuracy checks and maintain booking data integrity.
• Verify ECertificate redemptions.
• Ensure pre-arrival communication is sent on time.
• Ensure accurate billing for group events (rooms, F&B, equipment).
• Manage deposits and payment schedules; follow up on outstanding balances.
• Review and confirm with the client the correct commission amount and share this with the invoicing team.
• Be available as a host to ensure a seamless guest experience.
• Follow up after the event to build connection and gather feedback
• Respond to guest reviews and feedback related to Groups, meetings and events.
• Maintain up-to-date knowledge of hotel operations and inventory, ensuring all meeting and event spaces are well maintained.
• Prepare and manage restaurant reservations lists for group dining.
• Keep all department heads informed of upcoming business.

Connaissances

Strong communication

Interpersonal skills

Group events planning

Quick learner

Marriott Bonvoy familiarity

Cross-department coordination

Outils

Opera

Opera Sales & Catering

SFA

Microsoft Office

Symphony

Description du poste

Courtyard Brussels EU is seeking a confident Group Meeting & Events Planner to act as the main liaison between guests, the Event Booking Center, and hotel operations for group meetings, events and catering. You will coordinate details from bookings through post-event follow-up, ensuring seamless execution and guest satisfaction while driving repeat business across hotel departments and the restaurant.

A strong team player with 1+ year in events is preferred and familiarity with our Marriott