Global Order & Customer Success Coordinator

Automatic Systems; Belgique; On-site; EUR 35,000 - 45,000; Full time

Job summary

Automatic Systems is looking for a Customer Service Representative to ensure smooth communication with customers and stakeholders, primarily for the Latin American and Middle Eastern markets. You will manage order processing and logistics through our ERP system, ensuring all necessary documents are in order.

This role requires effective coordination with internal departments and the plants in Belgium and France, aiming for customer satisfaction and efficient order processing.

Qualifications

• Experience in customer service is preferred.
• Strong organizational and communication skills.
• Ability to handle order processing and logistics.

Responsibilities

• Support internal sales and manage customer inquiries.
• Process and track orders through the ERP system.
• Coordinate dispatch and ensure customer satisfaction.

Job description

Automatic Systems is looking for a Customer Service Representative to ensure smooth communication with customers and stakeholders, primarily for the Latin American and Middle Eastern markets. You will manage order processing and logistics through our ERP system, ensuring all necessary documents are in order.

This role requires effective coordination with internal departments and the plants in Belgium and France, aiming for customer satisfaction and efficient order processing.