Global Logistics Operations Lead

Flexport; Antwerpen; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

25 working days paid vacation

Meal vouchers up to 10 EUR per day

Group health insurance

Pension with AXA Belgium

Employee Assistance Program

Parental leave program

Job summary

Flexport is seeking an Operations Associate in Belgium to coordinate end-to-end freight movements within a regional network, ensuring on-time delivery and cost-aware operations. You will work with carriers, vendors, customs and internal teams to optimize performance and customer satisfaction.

Join a fast-paced, technology-first team that values data-driven decisions, process improvements, and collaborative problem-solving in a heavily regulated logistics industry.

Qualifications

• BA/BS degree or forwarding agent training.
• 2+ years in operations, logistics or freight forwarding.
• Tech-first mindset; thrive in a fast-paced environment.
• Effective time management; prioritize many tasks.
• Able to seek and receive feedback.
• Strong written and verbal communication.
• Teamwork and relationship-building.
• Compliance-first attitude in a regulated industry.
• Client service mindset; focus on client satisfaction.
• Dutch/French language and fluent English required.

Responsibilities

• Serve as frontline contact to ensure on-time shipments and proactive handling of exceptions.
• Meet internal KPIs and SLAs; independently manage priorities.
• Follow SOPs and identify opportunities for improvement.
• Resolve client issues quickly; coordinate origin and destination operations.
• Promote cost-conscious behavior and prevent leakages.
• Coordinate daily operations with carriers, vendors, customs and stakeholders.
• Handle end-to-end freight movement within regional network (imports/exports).
• Support partner-managed shipments to enable parity with insourced operations.
• Leverage data/tools to drive efficiency improvements.

Skills

Logistics operations

Freight forwarding

Time management

Communication skills

Problem-solving

Teamwork

Regulatory compliance

Dutch/French language

English fluency

Education

BA/BS degree or forwarding agent training

Job description

Flexport is seeking an Operations Associate in Belgium to coordinate end-to-end freight movements within a regional network, ensuring on-time delivery and cost-aware operations. You will work with carriers, vendors, customs and internal teams to optimize performance and customer satisfaction.

Join a fast-paced, technology-first team that values data-driven decisions, process improvements, and collaborative problem-solving in a heavily regulated logistics industry.