Customs Associate

Flexport; Antwerpen; On-site; EUR 40,000 - 56,000; Full time

Benefits offered by this job

25 vacation days

Lunch vouchers up to 10 EUR/day

Group health insurance

Pension with AXA Belgium

Employee assistance program

Parental leave

Job summary

Flexport is seeking an experienced Customs Associate to join our Antwerp team. You will handle Belgium customs declarations, onboard customers, and help shape our customs SOPs while mentoring new hires.

You will collaborate with sales to provide strategic guidance on customs topics and drive process improvements. The role focuses on high-quality service, problem solving, and proactive collaboration with internal and external stakeholders to streamline customs workflows and deliver value to

Qualifications

• 3+ years of current experience in customs & forwarding.
• Strong knowledge of the Belgium customs market.
• Proven track record in building processes and implementing new ideas.
• Familiarity with customs product classification, origin, valuation and EU tariff.
• Experience with customs software; bonus points if you know AEB.

Responsibilities

• Be comfortable completing Belgium Customs declarations to a high standard.
• Help onboard new customers and build operational SOPs.
• Develop and improve operational processes; identify and fix problems.
• Provide high-level customs guidance to prospecting clients with sales teams.
• Onboard and mentor new hires; think outside the box to improve workflows.
• Lead client discussions on classifications, origin, and valuation.

Skills

Customs knowledge

Belgian market knowledge

Process improvement

Classification/origin/valuation

EU tariff

AEB familiarity

Team collaboration

High-level customer service

Tools

Customs software

AEB

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help streamline client's customs processes

The opportunity:

Flexport is experiencing massive growth with 3000+ Flexporters across 14 global offices and warehouses, and we're just getting started.

With revenue growing at breakneck speed, Flexport is looking for a Customs Associate to help shape our customs team in Antwerp, Belgium. This is the perfect position for an experienced customs declarant with a background in customs who is detail-oriented, process-oriented, and loves to build! If you are looking at the next step in your career and want to be part of our customs rocketship, this could well be the career move for you!

The position will have you working alongside and learning from some of the smartest people in the customs & logistics industry as we challenge the status quo and reduce the friction in global trade and showcase clients how to simplify their customs flow.

What you'll do:

• Be comfortable completing Belgium Customs declarations to a high standard
• Help to onboard new customers & build operational SOPs.
• Develop operational processes, see a problem, and fix it
• Work with the sales teams to provide high-level guidance on all things customs to prospecting clients.
• Help onboard and mentor new hires
• Think outside the box and find new ways of working that challenge the norm.
• Lead client discussion on high-level customs topic discussions around classification, origin, and valuation.
• Help build customs SOPs
• Customer-focused - Provide high-level customer service to our customers and work with various stakeholders across different industries.
• Work in a team of customs professionals and help drive a team environment
• Contribute to projects to build new tech, implement new service offerings and manage different workflows.
• Collaborate with internal & External stakeholders in the development of operational efficiencies whilst being customer centric.

You candidate must be able to demonstrate they have:

• A true passion for everything customs and compliance - keeping up to date on updates and being a member of specific trade forums.
• Experience with using customs softwares *bonus points if you have used AEB

Minimum of 3 years of current experience in customs & forwarding.

• A strong knowledge within the Belgium customs market.
• A proven track record of building processes, implementing new ideas and a passion for thinking outside of the box.
• Familiarity with Customs product classification, origin , valuation and the EU tariff.
• Excellent communication, interpersonal, and organizational skills.
• A problem solver at heart.
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
• High level of computer literacy.

What's in it for you:

• An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance to create a global impact while being a part of a thriving multinational environment
• 25 working days paid vacation per calendar year, based on a 40 hour work week, on top of the regular Belgian public holidays.
• Lunches compensation: Flexport offers meal vouchers covering lunches up to 10 EUR a day
• Medical insurance: Flexport offers employees a group health insurance and covers 100% of the premium for employees.
• Pension: Flexport offers employees a group insurance scheme with AXA Belgium.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life - the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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