Global Field Service Engineer – Synthera Module (Travel)

IBA RadioPharma Solutions; Louvain-la-Neuve; Sur place; EUR 47 000 - 63 000; Plein temps

Résumé du poste

IBA RadioPharma Solutions is seeking a Field Service Engineer to install, maintain and repair laboratory equipment at customer sites worldwide, with a focus on the Synthera synthesis module. The role requires hands-on problem solving, strong teamwork, and willingness to travel up to 60% of time, including weekends.

You will troubleshoot, test, document, and train colleagues while representing IBA’s high-tech cancer treatment solutions on site and during commissioning.

Qualifications

• Master’s Degree in electro-mechanics or equivalent by experience.
• Proven experience in root-cause analysis and large-scale system troubleshooting.
• Very good oral and written skills in English.
• Very good communication skills with customers and IBA team.

Responsabilités

• Install, maintain and repair IBA equipment and systems on customer sites.
• Test and debug equipment, report bugs to Development Team and verify fixes.
• Maintain equipment according to schedule and perform repairs to resolve problems.
• Train less experienced colleagues to use equipment properly and safely.
• Document interventions in CMMS with detailed, accurate records.
• Provide on-call helpdesk support and respond to client issues with the team.

Connaissances

Root-cause analysis

English proficiency

Customer communication

Team collaboration

Formation

Master's Degree in electro-mechanics or equivalent by experience

Description du poste

IBA RadioPharma Solutions is seeking a Field Service Engineer to install, maintain and repair laboratory equipment at customer sites worldwide, with a focus on the Synthera synthesis module. The role requires hands-on problem solving, strong teamwork, and willingness to travel up to 60% of time, including weekends.

You will troubleshoot, test, document, and train colleagues while representing IBA’s high-tech cancer treatment solutions on site and during commissioning.