Field Service Engineer - Synthera Synthesis Module

IBA Worldwide; Louvain-la-Neuve; Sur place; EUR 47 000 - 63 000; Plein temps

Avantages offerts par ce poste

Company car

Insurance

Meal vouchers

Résumé du poste

IBA Worldwide in Louvain-la-Neuve, Belgium, seeks a Field Service Engineer for Synthera synthesis module. You will install, maintain and repair IBA equipment at client sites worldwide, with a focus on the Synthera module.

As a Flying Field Service Engineer, you will travel up to 60% of your time, including weekends, and work in a dynamic, international environment. A Master’s degree in electro-mechanics and strong English communication are required.

Qualifications

• Master’s Degree in electro-mechanics or equivalent by experience.
• Proven experience in root-cause analysis and large-scale system troubleshooting.
• Very good oral and written skills in English.
• Very good communication skills with customers and IBA team.

Responsabilités

• Install, maintain and repair IBA equipment worldwide.
• Participate in installation and maintenance of Synthera module on customer sites.
• Provide on-call helpdesk service with the team.
• Document interventions in CMMS with details.

Connaissances

Root-cause analysis

English fluency

Customer communication

Team collaboration

Willingness to travel

Shift flexibility

Formation

Master’s Degree in electro-mechanics or equivalent by experience

Description du poste

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Field Service Engineer - Synthera Synthesis Module

Requisition ID: 4597

Location: Louvain-la-Neuve, BE

Work regime: Full-Time

Kind of contract: Open Ended Contract

Mission

Does Working on high end technologies while exploring the world speaks to you? Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you.

Our team is searching for a Field Service Engineer with skills and passion to install, maintain and repair IBA equipments worldwilde.

As a Flying Field Service Engineer, you play a key role in our mission to treat cancer patients. You participate to the installation and maintenance of the IBA systems, equipments and technical tools on the Radio Pharma sites worldwide and more specifically related to the Synthera synthesis module part on customer’s site.

You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Challenges we trust you with

• You will help deliver a final, reliable working product within defined timelines that matches quality, performance and customer satisfaction requirements
• You install equipment/systems accordingly to the defined planning, procedure timelines and operating processes
• You debug and report bugs to the Development Team, and you are in charge of testing equipment/systems according to the specifications
• You also maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to solve problems
• You train less experienced colleagues to use properly and safely equipment/systems
• You document and report interventions and actions undertaken in CMMS, with the required level of details and accuracy
• With the rest of the team, you are on call to provide a helpdesk service and respond to various problems of our clients

Skills and Qualification

We are searching for an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel worldwilde.

You have:

• A Master’s Degree in electro-mechanics or equivalent by experience
• Proven experience in root-cause analysis and you can lead a large-scale system troubleshooting
• Very good oral and written skills in English
• Very good communication skills with customers and IBA team

And you also are:

• A driven, proactive and hands-on individual
• Able to organize your work autonomously and take initiatives
• A team player with very good communication skills
• Willing to travel up to 60% of your time, including most weekends
• Willing to work different shift times, when necessary
• Capable of handling pressure in stressful situations
• Capable of adapting to different cultures and various interlocutors

What we offer

• A collaborative and innovative team environment in a company having a positive impact on society
• A competitive salary package with benefits with company car (cash for car), insurance, meal vouchers, etc

Compensation package

The total guaranteed annual compensation range (which includes annual base salary, as well as flexible budget if applicable, and car budget in specific locations) for this position is provided below:

Total gross guaranteed annual compensation range: 46.600 - 62.900€

The salary range indicated above is provided in compliance with applicable pay transparency requirements and reflects the typical compensation scope for this position based on the role's level of responsibility, required expertise, and location. The actual offer will be determined on an individual basis, taking into account objective and gender-neutral factors including relevant professional experience, qualifications, specific competencies, and internal equity. The range does not constitute a guaranteed salary and is subject to adjustment based on the final assessment of the selected candidate's profile. The role might also qualify for additional compensation elements such as variable pay, profit sharing, and benefits which are not reflected in this range.

Recruitment Process

• HR Interview and technical test - with Luis de la Serna, recruiter.
• Final Interview - with the hiring manager.