Global Commercial Customer Success Specialist

Sennheiser; Brussel; Sur place; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Brand recognition

Dynamic work environment

Varied responsibilities

Competitive salary

Growth opportunities

Résumé du poste

Sennheiser in Brussels is seeking a Commercial Customer Service Specialist to join our team. The role focuses on managing customer orders and inquiries, serving as a primary contact for customers and internal teams, and handling after-sales service cases including repairs and returns.

The position requires experience in customer service and fluency in Dutch, French, and English, with a customer-focused, proactive, and organized approach. A dynamic, international brand environment awaits.

Qualifications

• Experience in Customer Service
• Fluent in Dutch, French, and English (mandatory)
• Customer-focused, proactive, and well-organized

Responsabilités

• Manage customer orders and commercial inquiries
• Act as a key contact for customers and internal stakeholders
• Follow up on after-sales and service cases, including repairs and returns
• Collaborate closely with Sales, Logistics, Finance, and Service teams
• Help deliver an outstanding customer experience every day

Connaissances

Customer Service

Dutch, French, English

Description du poste

Sennheiser in Brussels is seeking a Commercial Customer Service Specialist to join our team. The role focuses on managing customer orders and inquiries, serving as a primary contact for customers and internal teams, and handling after-sales service cases including repairs and returns.

The position requires experience in customer service and fluency in Dutch, French, and English, with a customer-focused, proactive, and organized approach. A dynamic, international brand environment awaits.