German Billing Support Specialist - Sofia On-site

WW Talents; Antwerpen; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Signing bonus

Relocation support

Meal vouchers

Private health insurance

Multisport card

Job summary

WW Talents in Sofia, Bulgaria is seeking a German-speaking Customer Service Specialist to support billing-related inquiries in an international team. The role is on-site in Sofia with a path to hybrid after 4 months, and requires strong German (C1/C2) and English (B1/B2).

You will handle invoices, explain billing details, and provide friendly, professional assistance, while colleagues collaborate to deliver high-quality service.

Qualifications

• German language proficiency at C1/C2 level.
• English proficiency at B1/B2 level.
• Customer-focused and solution-oriented.
• Ability to work in a structured and professional environment.
• Willingness to work on-site in Sofia.

Responsibilities

• Support German-speaking customers with invoices and billing.
• Deliver friendly, clear, and professional assistance.
• Explain billing details and assist customers in resolving concerns.
• Ensure a positive customer experience through effective communication.
• Collaborate with team members to provide smooth customer service.

Skills

German C1/C2

English B1/B2

Customer-focused

Structured & professional

Job description

WW Talents in Sofia, Bulgaria is seeking a German-speaking Customer Service Specialist to support billing-related inquiries in an international team. The role is on-site in Sofia with a path to hybrid after 4 months, and requires strong German (C1/C2) and English (B1/B2).

You will handle invoices, explain billing details, and provide friendly, professional assistance, while colleagues collaborate to deliver high-quality service.