German Billing Support Specialist — On-site in Sofia

WW Talents; Brussel Hoofdstad; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Signing bonus

Relocation support

Meal vouchers

Private health insurance

Multisport card

Job summary

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on assisting German-speaking customers with billing inquiries and delivering a professional customer experience.

Initially on-site in Sofia, with potential to move to a hybrid setup after 4 months for top performers. The schedule runs Mon-Sat with rotating shifts. Relocation and signing bonuses are provided along with meal vouchers and private health insurance.

Qualifications

• German language proficiency at C1/C2 level
• English proficiency at B1/B2 level
• Customer-focused and solutions-oriented approach
• Ability to work in a structured and professional environment
• Willingness to work on-site in Sofia

Responsibilities

• Support German-speaking customers with invoices and billing questions
• Deliver friendly, clear, and professional assistance
• Explain billing details and help resolve related issues
• Ensure a positive customer experience through effective communication
• Collaborate with team members to provide smooth customer service

Job description

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. The role focuses on assisting German-speaking customers with billing inquiries and delivering a professional customer experience.

Initially on-site in Sofia, with potential to move to a hybrid setup after 4 months for top performers. The schedule runs Mon-Sat with rotating shifts. Relocation and signing bonuses are provided along with meal vouchers and private health insurance.