Functional Analyst — Salesforce & Digital Experience
Capgemini
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Avantages offerts par ce poste
Résumé du poste
Capgemini in Belgium is seeking a seasoned Functional Analyst to translate business needs into clear functional requirements and user stories. You will support backlog refinement, ensure alignment with acceptance criteria, and validate deliverables across digital customer platforms.
Join a collaborative team delivering CRM-enabled solutions, with emphasis on Salesforce and multi-system integrations. Fluency in English required; Dutch/French a plus.
Qualifications
- Proven experience as a Functional Analyst/Business Analyst in digital projects.
- Experience translating business needs into functional requirements and user stories.
- Familiarity with CRM platforms, preferably Salesforce.
- Comfortable working in agile delivery environments (Scrum/Kanban).
Responsabilités
- Analyse business processes, user needs and requirements in a digital context.
- Translate requirements into clear functional analyses, user stories and acceptance criteria.
- Support backlog refinement, sprint preparation and clarification during delivery.
- Validate delivered solutions against functional requirements and business expectations.
- Contribute to testing, user acceptance and functional documentation.
Connaissances
Outils
Description du poste
Capgemini in Belgium is seeking a seasoned Functional Analyst to translate business needs into clear functional requirements and user stories. You will support backlog refinement, ensure alignment with acceptance criteria, and validate deliverables across digital customer platforms.
Join a collaborative team delivering CRM-enabled solutions, with emphasis on Salesforce and multi-system integrations. Fluency in English required; Dutch/French a plus.
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