Functional Test Analyst

E-Resourcing Belgium BV; Brussel Hoofdstad; Sur place; EUR 42 000 - 66 000; Plein temps

Résumé du poste

E-Resourcing Belgium BV in Belgium is seeking a Functional Test Analyst to support the evolution of its B2B digital sales channels and Salesforce CRM ecosystem within Agile Scrum teams. You will validate solutions from an end-user perspective and ensure quality across applications.

Collaborating with Product Owners, Business Analysts, Developers, Scrum Masters, and fellow Test Analysts, you will design and execute test scenarios, track defects in Jira, and contribute to release readiness and

Qualifications

• 3+ years of manual testing in Agile delivery.
• Experience with CRM transformations.
• Experience with Salesforce and B2B channels.
• Familiar with test automation concepts and data testing.
• Excellent written and spoken English; Dutch or French optional.

Responsabilités

• Analyze business and functional requirements.
• Design, create, and maintain test scenarios and test cases.
• Execute functional, integration, regression, and end-to-end testing.
• Identify, document, and track defects using Jira.
• Ensure issues are resolved and retested before release.
• Collaborate with stakeholders in Scrum ceremonies.
• Validate integrations between Salesforce and B2B channels.
• Support release readiness and post-release validation.

Connaissances

Functional Testing

Salesforce CRM

Jira

Zephyr

API testing

Agile Scrum

Test data management

Data modeling

Outils

Mabl

Test management tools

Description du poste

We are seeking a Functional Test Analyst to support the continuous evolution of its B2B digital sales channels and Salesforce CRM ecosystem. The role is a key part of Agile Scrum teams, ensuring that new developments meet business requirements, comply with quality standards, and seamlessly integrate with existing applications.

As a Functional Test Analyst, you will collaborate closely with Product Owners, Business Analysts, Developers, Scrum Masters, and fellow Test Analysts to validate solutions from an end-user perspective and contribute to delivering an exceptional customer experience.

The Test Analyst will be a member of the B2B Performance & Change Team, which supports the B2B Transformation

Detailled Tasks

Testing & Quality Assurance

• Analyze business and functional requirements.
• Design, create, and maintain test scenarios and test cases.
• Execute functional, integration, regression, and end-to-end testing.
• Identify, document, and track defects using Jira.
• Ensure issues are resolved and retested before release.
• Participate in Scrum ceremonies, including sprint planning, daily stand-ups, refinements, reviews, and retrospectives.
• Collaborate with Business Analysts and Product Owners to clarify requirements and acceptance criteria.
• Contribute to solution discussions from a quality assurance perspective.
• Support release preparation and post-release validation activities.
• Validate integrations between Salesforce CRM and B2B sales channels.
• Verify API interactions and data exchanges across applications.
• Ensure consistency and integrity of customer, contract, and sales data.
• Support testing of automated workflows and business processes.

Stakeholder Collaboration

• Act as a bridge between business and IT stakeholders.
• Communicate testing progress, risks, and quality indicators.
• Participate in demonstrations and presentations for business users and stakeholders.
• Contribute to continuous improvement initiatives across projects.

COMPETENCES

Technical Skills

• Experience in Functional Testing and Quality Assurance.
• Knowledge of Salesforce CRM.
• Experience with Jira for defect and ticket management.
• Experience with test management tools such as Zephyr.
• Understanding of Agile Scrum methodologies.
• Knowledge of API testing and system integrations.
• Understanding of data modeling concepts.
• Experience in test reporting and test data management.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively in cross-functional teams.
• Confident presenter capable of leading demos and workshops.
• Adaptable and proactive mindset.
• Strong attention to detail and quality focus.
• Ability to manage priorities in a fast-paced Agile environment.

Background

Knowledge

• Knowledge of test automation tools such as Mabl.
• Background in the energy sector.
• Experience within the Utilities sector is an asset (B2B)
• SFDC/SAP: Experience with business tools is a big plus

Language requirement(s)

Fluent in English and either in French or Dutch

Languages Speaking Reading Writing

Dutch

French

1 = Basic – 2 = Good – 3 = Fluent

EXPERIENCE

• At least 3 years of experience as a manual tester preferably in an Agile delivery environment.
• Experience within CRM transformation projects.
• Experience in digital sales channels or customer-facing platforms.
• Strong affinity and understanding of modern Test technology solutions (e.g. Test automation on its different levels, Test data management tooling, …
• Affinity or testing experience in Web, Mobile Application and UX in general.