Front Office Supervisor: Lead Guest Experience

Radisson Hotel Group; Antwerpen; Sur place; EUR 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Staff hotel rates

Local country perks

Global benefits

Résumé du poste

Radisson Hotel Group is seeking a Front Office Supervisor to join our vibrant Antwerp team. You will supervise the front office and lead by example, ensuring every guest journey is delivered to the highest standard.

You bring patience, empathy and a hospitality-driven spirit to host the show, working proactively to ensure guest satisfaction and the smooth operation of the front desk while fostering a positive, inclusive team culture.

Qualifications

• Flexibility with a positive, Yes I Can! Attitude.
• An eye for detail.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsabilités

• You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Connaissances

Yes I Can attitude

Attention to detail

Creative problem solving

Passionate about service

Team player

Strong verbal communication

Enjoys having fun at work

Experience in similar role

Description du poste

Radisson Hotel Group is seeking a Front Office Supervisor to join our vibrant Antwerp team. You will supervise the front office and lead by example, ensuring every guest journey is delivered to the highest standard.

You bring patience, empathy and a hospitality-driven spirit to host the show, working proactively to ensure guest satisfaction and the smooth operation of the front desk while fostering a positive, inclusive team culture.